Bilingual Psa Compliance Manager - Jor

Who we are

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve.  We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

Working At NYAP

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
• 22 Days Off Each Year! Plus 11 Paid Holidays Per Year!
• Medical, Dental, and Vision
• Competitive salaries and benefits including a 401(k), Summer Hours Off (reduced work schedule), and Work Anniversary Trips!
• Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU's and ongoing trainings/education

Position Title: Prevention of Sexual Abuse (PSA) Compliance Manager 

Reporting Relationship: Lead Clinician  

Position Summary 

The PSA Compliance Manager is responsible for managing implementation and ongoing compliance with the IFR on preventing, detecting, and responding to sexual abuse and sexual harassment. 

RESPONSIBILITIES 

The PSA Compliance Manager will perform duties including, but not limited to: 

• Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies 

• Ensure that all processes and policies are adhered to ensure sexual abuse and sexual harassment concerns are addressed as per policy and contractual compliance obligations. 

• Oversee compliance with the Interim Final Rule (IFR) and related policies and procedures. 

• Provide training and consultation to staff and assist in the implementation and monitoring of quality assurance / quality improvement plans; utilization reviews; licensing standards; accreditation; certification requirements and contract compliance. 

• Provide feedback to managers and supervisors to address the quality and appropriateness of services and promotes opportunities to improve service delivery. 

• Identify gaps in service, deficiencies, barriers, and strengths in the design and implementation of services. 

• Collect and compile data for reports regarding agency's quality advancement & improvement activities and performance including analysis of data and trends reflected over time. 

• Continuous Quality Improvement initiatives including administrative and clinical review of medical records, utilization management, outcome measurement, and generating statistical and narrative reports as requested 

• Assist staff with access and utilization of the agency' electronic health record and other local/state data systems as needed 

• Act as an agency liaison with external contractors, accreditation agencies, and certification/licensing bodies 

• Work with the agency's Director of Continuous Quality Improvement to implement and evaluate the agency CQI Plan.  

• Maintain the agencies compliance with HIPAA responsibilities and records management. 

MINIMUM QUALIFICATIONS 

• Bachelor's degree in behavioral sciences, human services or social service fields or business administration or management. 

• At least one year experience working with child welfare standards, best practices, quality assurance or compliance. 

• Knowledge of contracts, certifications, accreditations, and regulatory standards and rules. 

• Experience in technical writing, QA/QI related computer software, Management Information Systems, and analysis. 

• Bilingual English/Spanish fluency 

• Must have a valid driver's license, reliable transportation, automotive insurance, and a good driving record.
• Minimum automobile insurance coverage of $100,000/300,000 bodily injury liability.

• Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. 

OTHER SKILLS 

• Excellent customer service and communication skills 

• Works well independently and as a team member 

• A willingness to work flexible and non-traditional hours with a possibility of being on call on nights/weekends, in the service of foster caregivers, families of origin, and persons served. 

• Openness to travel as required 

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.