Bilingual Case Manager-JOR

Who we are 

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve.  We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency. 

We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families. 

Working At NYAP 

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members. 
• 22 Days Off Each Year! Plus 11 Paid Holidays Per Year! 
• Healthcare Benefits for you and your family 
• Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips! 
• Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education 
• Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record. 
• Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability. 

The Case Manager works to make a meaningful difference in the lives of the children being served by the National Youth Advocate Program by working closely with the youth and family to provide advocacy and support towards targeted goals. 

RESPONSIBILITIES 

The Case Manager will perform duties including, but not limited to: 

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies 
• Participates in conferences with agency personnel and the family in the home. 
• Completes or revises an assessment with all family members that live in the home to assess the family’s strengths and needs, as well as risk of harm to the child/children in the home. 
• Prepares for and participates in administrative and legal reviews of the case plan. 
• Maintains contact with families through regular and planned, as well as unannounced, visitation of parents and children. 
• Collaborates with Clinician and Case Manager to ensure each child has an Individual Service Plan within 7 days of admission. 
• Communicate with potential sponsors and gather necessary information and documentation. 
• Talk to any relevant stakeholders and assess sponsors to formulate recommendations to Lead Case Manager.  
• Performs duties on-call as outlined in on-call description when called upon to respond to after hour emergency situations. 
• Attend weekly supervision meetings and actively participate in the supervision process. 
• Makes immediate reports to the supervisor of incidents involving risk of harm to a child/children or matters of concern affecting agency function. 
• Participates in team meetings, clinical problem solving, and review meetings. 
• Completes timely record of activities as well as case plans, monthly case assessments and summaries. 
• Performs other duties as assigned. 
• Prepare semi-annual reviews according to agency guidelines. 
• Keeps family case record documentation properly organized and filed according to HIPPA, COA, and agency policies. 

MINIMUM QUALIFICATIONS 

• Bachelor’s degree in education, psychology, sociology or other relevant behavioral science field. 
• Experience in the delivery of social services in a diverse cultural population with infants, children, and adolescents. 
• Reliable transportation 
• Driver’s license with a safe driving record 
• Bilingual English/Spanish fluency 
• Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. 

OTHER SKILLS 

• A willingness to work flexible and non-traditional hours with a possibility of being on call on nights/weekends, in the service of foster caregivers, families of origin, and persons served. 
• Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal/external stakeholders. 
• Capacity to remain objective and professional in all areas of job function. 
• Demonstrates tolerance and respect for the ideas and actions of others. 
• Capacity to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. 
• Possess a sincere desire and ability to advocate for children facing behavioral health, educational, legal, development, and socio-economic challenges. 
• Works well independently and as a team member 
• Possess the ability to multi-task efficiently and be flexible in all situations 
• Must be able to organize, navigate, and physically escort youth to various travel destinations possibly including airlines, trains, and buses. Travel includes out-of-state trips up to 25%-30% to unify youth with families. 

The qualified candidate will follow a team concept and support agency goals, colleagues and ORR liaisons. Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds. 

COVID-19 Considerations:  

In the spirit of caring for one another and our community, NYAP Immunization Policy and Procedures requires all employees, contractors, interns and volunteers be fully vaccinated against COVID-19, except to the extent an individual is eligible for an exemption or the policy and procedure is not applicable by law. The State of IL has a separate mandate. For more information contact Human Resources at614-487-3888.  

Our organization was established in Ohio and is now in 10 states. We continue to expand and develop new and innovative programs for our communities and families. We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off. If YOU can envision it; WE can DO it! The possibilities are endless!  

The person in this position needs to follow a team concept and support agency goals, colleagues and ORR liaisons. Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.  

This job description is not an all-inclusive list of duties but rather a reflection of typical work performed in that position.  

If this is you visit us at www.nyap.org/employment/