Address
Form of work
SalaryDo you want to be part of a collaborative and growing team?
Are you a problem solver who enjoys using data and metrics to improve and grow external customer relationships while effectively collaborating with sales and business teams? Do you want to be part of a purposeful brand that “Inspires Well-Being”? Is a culture where “We Do the Right Thing,” “We Believe People Count”, “We Courageously Shape Our Future Together” and “We Go Above and Beyond for the People We Serve” important to you?
If so, Guardian is seeking a Regional Account Manager to join our Worksite Supplemental Income Protection (internally referred to as Multi-Life Disability) team!
You are
A self-starter who is fueled by collaboration and complex problem solving. You are able to transform conceptual thinking into executable insights while partnering across the company with, data analysts, underwriters, wholesalers, product creators, market developers, technology and service partners as well as leadership.
You will
Act as the overall relationship manager throughout the lifecycle of a case from sale through successful delivery of service administration for key accounts in Multi-Life Disability. You will use your expertise to “Unleash What’s Possible” by aligning innovative, technology driven enrollment strategies while balancing inventory and capacity needs with risk management strategies to “Wow the Consumer”.
You have
- Minimum of 3-5 years of Account Management experience
- Bachelor’s Degree and/or equivalent work experience.
- Strong Microsoft Word, Excel, PowerPoint skills.
- Ability to quickly anticipate and exceed the needs of customers.
- Strong communication skills with the ability to influence and negotiate.
- The skills for independent problem solving and service recovery.
- The ability to quickly learn technology.
- Strong organizational skills and attention to detail.
- A willingness to challenge the status-quo and inspire change.
- Knowledge of the Multi-Life disability marketplace a plus.
Under minimal guidance in a high volume, fast-paced environment, you will demonstrate your skills in:
- Relationship management to partner with our sales, service and technology teams, brokers, clients, and other members of the Multi-Life Disability department to “Wow the Consumer”.
- You will be poised to manage our most critical relationships (both client and producer).
- Relationship management will be balanced with strong communications skills (including influencing and negotiation), and complex problem solving.
- Collaborate across teams to deliver a Multi-Life Disability solution.
- Understand current market trends to help evolve the Multi-Life Disability product for new audiences.
- Become an expert user of key systems including administrative tools, online enrollment, and execution.
- Support key multi-life projects as needed during development and/or testing phases.
- Demonstrates self-awareness and embraces feedback.
Location
- Bethlehem, PA OR Pittsfield, MA
- 2 days in office & 3 days working from home
Salary Range
$66,130.00 - $108,640.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Health Care
- Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
- Dental plan
- Vision plan
- Health care accounts – flexible spending, health reimbursement, and health savings accounts
- Critical illness insurance
Life and Disability Insurance
- Company-paid Life and Disability insurance plus voluntary supplemental coverage
- Accident insurance
Retirement and Financial
- 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
- Complimentary 1:1 financial guidance with a licensed Fidelity representative
Time Off and Remote Work
- Flexible work arrangements (part in-person/part remote)
- Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
- Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
- Paid parental leave and paid family and medical leave policies
Emotional Well-being and Work-Life
- Emotional well-being, mental health, and work/life resources powered by Spring Health
- Wellness programs, including fitness program and equipment reimbursement
- Child, adult, and elder back-up care support through Bright Horizons
- Adoption assistance
- College planning
- Tuition reimbursement
- Student loan assistance
- Commuter benefits in select metropolitan areas
Justice, Equity, Diversity & Inclusion (J.E.D.I.)
- Employee Resource Groups that advocate for inclusion and diversity
- J.E.D.I. certification and training programs
- Matching gifts/volunteering
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
applicant_accommodation@glic.com
.
