Sales Supervisor

Please ensure sure your internet browser is updated to the latest version. Candidates have experienced issues with submitting applications from older browser versions.
Department: Sales Execution
Reports To: Sales Manager
Travel Required: Up to 50%
Why work at Community Coffee?
Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!
Position Overview
As the Sales Supervisor, you will train, lead and supervise direct reports in the assigned location(s) and sell products and services in order to satisfy company objectives.
Function Related Activities/Key Responsibilities

• Supports Sales Manager with overseeing location operations, including staffing, training, inventory management, finance, systems, and facilities to drive revenue growth and accomplish financial objectives.
• Analyzes and controls expenditures to manage P&L responsibilities.
• Executes strategies to meet or exceed sales goals, achieve KPIs, and appropriately handle customer issues.
• Supports Sales Manager to Maintain and utilize up-to-date knowledge about the markets served, customers, vendors, and competitors to drive successful operations.
• Supports Sales Manager to direct channel development activity and coordinates sales distribution by establishing and assigning sales territories, quotas, and goals and addressing routing optimization.
• Directs sales forecasting activities and reviews/analyzes sales data to set performance goals and promote sales in assigned area.
• Manages development and retention of DSD accounts for assigned area through a sales team.
• Manages the activities of the DSD team in assigned area, including but not limited to, maintain relationships that grow our business, achieving established performance scorecards, handling customer issues, developing sales within accounts, analyzing and controlling department expenditures, preparing sales reports, implementing process improvements, participating in trade shows
• Meets primarily with key customers (large, complex and/or at risk), assists sales representative with maintaining relationships and negotiating and closing deals.
• Prepares sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Collaborates with other departments within the organization to support overall company goals.
• Responsible for building, developing, and retaining talent necessary to drive a high-performance sales team, along with ensuring succession planning is in place.
• Aligns with Sales Manager to establish long-term and short-term goals for teams and individuals and uses data to measure and monitor sales processes, identify issues, and enhance performance.
• Participates in daily activities of staff and may determine route coverage.
• Ensures safe behaviors (driving, warehouse, etc) are being practiced and strives to ensure that safety goals are achieved for all sales positions.
• Conducts warehouse walk-throughs as necessary.
• Attends and networks at trade association meetings to promote product and company; may be required to coordinate or lead special event occurring on weekend and/or nights
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• May be requested to perform different or additional duties as assigned

Position Requirements

• High school diploma or equivalent required.
• Bachelor's degree in related field from four-year university preferred
• 3 years of management or supervisory experience in a sales environment
  • Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.
• Must be at least 21 years of age
• Valid Driver's license: a Commercial Driver's License (CDL) required for vehicles 26,000 lbs or greater.
• Acceptable driving record
• DOT medical certification
• COVID vaccination
• Successful completion of pre-employment physical
• Knowledge of Microsoft applications (Outlook, Word, Excel, PowerPoint) and handheld point-of-sale computer systems preferred

What we're looking for

• Strong communication and organization skills
• Leadership
• Effective at delivering data/fact-based, persuasive story telling
• Knowledge of the retail industry (e.g., retailers, competitors, trends, visual merchandising, equipment, general business environment) related to multiple channels of distribution.
• Knowledge of and ability to gather, interpret and apply multiple consumer/industry insights and trends used in the development of channel strategies and programs.
• Knowledge of syndicated sources (e.g., AC Nielsen, IRI, CCT+, Home Scan) used in the analysis of trending market, customer, consumer and dollar/volume dynamics.
• Ability to listen and empathize in order to effectively collaborate with breadth of stakeholders.
• Elevated EQ/Diplomacy to enable navigating broad system stakeholders

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to sit and occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear.
• Occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate but may be moderately loud in warehouse areas.

Our Values
Champion People Welcome Individuality, Learn Together, Encourage Each Other
Inspire Creativity Dream big, Think Fresh, Make It Happen
Wow Our Customers Serve with Purpose, Exceed Expectations, Do What's Right
Serve Our Customers Be Genuine, Bring Joy, Make a Difference
Win Together Be Brave, Have Fun, Celebrate
Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.
Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant's or employee's race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
Other details

• Job Family Sales
• Job Function Sales
• Pay Type Salary

Apply Now