Job Description
Job description
Perform scheduling and clerical support within Operations Department. Assist Housing Specialist/ Supervisor/ Program Manager/ Performance Manager with all administrative functions under the Housing Choice Voucher Program and managed by the Local Administrator.
ESSENTIAL DUTIES:
- Support overall Housing Choice Voucher Program Operations Team.
- Process HAP Contracts for all initial units when required.
- Process 3rd part verifications when required.
- Prepare file for Housing Specialist processing.
- Filing as defined by Program Manager and Performance Manager.
- Scan, and index paper files.
- Act as a liaison as it relates to scheduled/missed appointments (recertifications/ intake/moves/interims).
- Provide general program information to the public.
- Provide administrative support within the department.
- Monitor and record keeping on all off-site file storage system.
- Prepare reports and logs reflecting appointments scheduled/recertification log/ verification logs/SharePoint logs.
- Manage recertification/intake scheduling and tracking procedure.
- Maintain all required records and prepare all required reports utilizing/ accessing same records.
- Provide coverage to front desk receptionists.
QUALIFICATIONS / EXPERIENCE:
- Experience must include direct contact with the public.
- Experience working with diverse clientele.
- One (1) year of experience working with the public in a Housing Choice Voucher Program, low- income housing or similar field.
- Bachelors degree or additional three (3) years of relevant experience.
CVR is an Equal Opportunity Employer