Sales and Service Associate
***Hourly, plus bonus and commission***
Excited to work in the Fitness Industry?
At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.
* Share your passion for fitness by helping new members get started on their fitness journey.
* Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution.
You'll spend your days:
* Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests.
* Delivering an outstanding and well-rounded Sales and Service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
* Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.
We're excited about you because you:
* Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.
* Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn.
* Love to achieve or exceed your goals, and you have a genuine service mentality.
Job Responsibilities Include:
* Greeting members and guests and ensuring that everyone is checking into the club.
* Answering questions about member’s accounts and enrolling new members over the phone or in person.
* Ensure a clean, friendly, and well maintained club through hourly ream cleans and projects
* Onboarding new members and drive team sales
* Answering general fitness questions or directing them to a fitness expert
* Actively listen and recommend solutions for members. Provide feedback for team members and members to better quality of the team and gym.
Job Types: Full-time, Part-time
Pay: $16.28 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
Weekly day range:
- Every weekend
- Weekends as needed
Work Location: In person