Medical Spa Manager

One of our partner cosmetic surgery and Medical Spa centers in California is looking to hire a full time Medical Spa Manager

JobResponsibilities:

• Lead, oversee, manage, and optimize all daily front office responsibilities and inner workings of the Medical Spa to deliver the gold standard of patient experience.
• Directly responsible for leading and managing all front desk staff, patient customer service, daily office flow/operations, scheduling optimization, incoming leads protocol, supply/product ordering, etc.
• Maintain a warm, welcoming, and clean reception area.
• Greet patients, manage the patient check-in and check-out process, manage in-clinic patient flow, prepare for treatment day, schedule appointments, answer phones, facilitate all incoming online leads, inform patients of products/services, address basic patient concerns, assist with financial check-outs, up-sell and cross-sell patients at the front desk, track daily sales, maintain cash deposits, and create a clean clinic environment.
• Participate and ideate frequent marketing efforts.
• Create and implement a front desk flow protocol
• Train current staff and new hires.
• Address patient issues and complaints in an assertive, calm, and professional manner

Education and Qualifications:

• A bachelor's degree is preferred but not required.
• Must have five years’ experience in aesthetics
• Must have five years’ experience leading and managing a team
• Bi-lingual a plus

Physical Requirements:

Physical demands are generally described as medium (exert up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently and/or up to 10 lbs. of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body).

• Warm, welcoming personality, positive attitude, excellent communication skills, ability to work well and under pressure 
• Work accurately and efficiently, with the ability to interact effectively and in a supportive manner with individuals of all backgrounds. 

VitaWerks is on a mission to build a healthcare marketplace to reinvent staffing. With VitaWerks, Nursing/Long Term Care facilities as well as hospitals find their match nurses and healthcare professionals. There are thoughts of healthcare jobs out there going unfilled everyday. We have a \so called\ shortage in healthcare staff. At VitaWerks, we believe, the shortage can be rectified, if we use smart technology, automation to help dramatically speed up the process of connecting both sides.
We are in a hypergrowth mode and are looking for folks with a \get it done\ attitude to be a part of our journey. You find a reason to say \Yes\ and make it happen.