Medical Receptionist/Scheduler

About Arise Counseling Service

Arise Counseling Service is a young group practice for Counseling and Psychotherapy with locations in Eugene, Salem and Albany Oregon. We intend to offer a broad spectrum of behavioral health care for individuals, couples, and families. We are invested in supporting our clients in a professional, efficient, and compassionate way and want to make a difference in their lives and help improve the health and wellness of our communities.

We also care deeply about our team and offer a warm and supportive work environment, with a focus on a healthy balanced life. We enjoy working in a collaborative relationship and are most focused on finding the best fit for additions to our administrative team.

Job description

We are looking for a Receptionist/Scheduler for our Albany location. The Receptionist/Scheduler will work under the direction of the Business Manager and will support our intake coordinators with admission of new clients. Hours: 8AM-5PM.

We are looking for an experienced Medical receptionist and enjoys the work. A person who enjoys working with people, can work independently but is a team player, and take initiative, is an excellent communicator, and is willing to be accountable. Furthermore, a person who is organized, detail-oriented, can multitask, works systematically, is experienced with Google Drive, and Microsoft Office, is experienced verifying insurance benefits, and preferably has experience with Oregon Health Plan.

Since this is a position in Mental Health, we are looking for a team member who understands clients with Mental Health challenges, who can interact warmly and compassionately with Arise's clients.

If you are interested in learning more, please read the detailed description below.

Receptionist/Scheduler Essential Duties and Responsibilities:

• Answers the phone at the Arise office and answers questions or directs phone calls and messages
• Greets clients upon arrival and answers client questions regarding scheduling, therapist availability, office procedures, HIPAA compliance
• Schedules and coordinates patient appointments to optimize client satisfaction and facility efficiency
• Collect client payments
• Communicate with therapists regarding scheduling and new clients, cancellations, and schedule changes
• Creates and updates patients' electronic health records
• Records and updates demographic and financial information
• Schedules intake appointments with the intake coordinator
• Verifies patient insurance benefits, and answers Client insurance questions pertaining to their coverage and fees
• Maintain total confidentiality of personal and financial data
• Word processing, filing, Information research, Shredding, Faxing, Keeping reception HIPAA compliant and completing any and all clerical functions
• Keeps track of intake metrics (tracking incoming calls, scheduled sessions, referral sources)
• Comply with organizational guidelines and health care laws and regulations.
• Ensures client consent forms are signed and filed, and communicates with clients about consent requirements and procedures
• Takes care of office needs like faxing, printing, filing, and keeping the office organized and running smoothly.
• Utilize Microsoft Office, including Word and Excel

Job Types: Full-time, Contract

Starting wage: $18.00 - $20.00 per hour Depending on experience.

TO APPLY:

Please send a cover letter of interest along with your resume, names, and contact information of three references.

Job Types: Full-time, Contract

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Medical Receptionist: 2 years (Required)
• Computer skills: 2 years (Required)

Ability to Relocate:

• Albany, OR 97321: Relocate before starting work (Required)

Work Location: In person