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SalaryJob Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. If you have excellent communication skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet and welcome visitors in a professional and friendly manner
- Collect appropriate demographic and insurance information including addresses, phone numbers and preferred method of communication
- Answer phone calls and direct them to the appropriate staff members
- Respond to inquiries and provide accurate information about our services
- Schedule and confirm appointments
- Maintain a clean and organized reception area
- Handle customer support inquiries and resolve issues promptly
Requirements
- Proven experience as a receptionist or in a similar customer service role.
- Excellent listening and organizational skills with the ability to multitask and prioritize tasks
- Strong phone etiquette and professional communication skills
- Prior optometry experience is a plus
- Ability to maintain confidentiality and handle sensitive information with professionalism
- High school diploma or equivalent
Join our team as a Front Desk Receptionist and contribute to creating a positive experience for our clients. We offer competitive compensation, opportunities for growth, and a supportive work environment. Apply today to start your career with us!
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
