We expanding team and are looking for an experienced Medical Receptionist who can take over the administrative duties involved with coordinating patient and physician schedules through EMR scheduling, multi-line phone management, and office organization. We’re looking for a professional who believes that patients should be treated as family and has a strong customer service skills with a proven work ethic. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service. There are a few advancement opportunities for the successful applicant.
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
- Process payments from patients for out-of-pocket costs and uninsured visits
- Schedule appointments for new and recurring patients based on Physicians and PA availability
- Maintain and organize files stored in our EHR
- Call patients to remind them of upcoming appointments and to help them schedule testing and surgeries.
- Provide patients with support and guidance as needed
- Be able to multitask with a smile
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Healthcare setting:
- Clinic
- Private practice
Medical specialties:
- Urology
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Medical office: 1 year (Preferred)
- Customer service: 1 year (Required)
Work Location: In person