Medical Receptionist / Patient Care Coordinator

Front Desk Receptionist/Patient Care Coordinator

We are a private practice with an immediate opening for a Front Desk Receptionist that can work in a busy environment while delivering an exceptional patient experience.

With a talented team, we provide support and cross training at every level.

Responsibilities will include but are not limited to:

• Welcomes patients and On-site Visitors
• Operates multi-line telephone system and answers incoming telephone calls
• Monitors clinic flow of patients, Check-in / Check-out
• Collects and verifies insurance information
• Obtains Prior Authorizations and/or Primary Care Referrals
• Collects Copays, Balances, Self-Pay, and Specialty Upgrades
• Retrieves messages from voicemail
• Provides patient with proper forms to be filled out by patients
• Retrieves patient forms and properly documents patient information into Electronic Health Records
• Appointment Confirmations
• Arranges for follow-up visits
• Recalls/Tasks
• Prepares the next day appointments
• Coordinates scheduling for Office and Surgery Center(s)
• Schedules incoming Patient Referrals
• Responds to Medical Records Requests
• Maintains fax machine; send and retrieves incoming faxes
• Maintains organization of waiting room(s)
• Receives and sorts mail
• Answers questions about the organization and provides callers with address, directions, and other information
• Performs other clerical duties as needed

Practice hours are M-F 8 am – 5 pm.

Salary and Benefits: We offer competitive salary and benefits. Salary will be commensurate with experience. If you have the knowledge, skills and aptitude for this position, please send your resume with cover letter.

Job Type: Full-time, Part-time

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Day shift
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Medical Receptionist: 1 year (Preferred)

Work Location: In person