Address
Form of work
SalaryResponsibilities:
- Greet patients professionally both in-person and on the phone
- Be able to properly route calls and address questions/concerns in a timely manner
- Check-in and check-out patients using an EMR system
- Optimize provider schedules and patient satisfaction with efficient scheduling
- Effectively communicate with the appropriate staff/physicians regarding patient/appointment changes
- Ensure accuracy with data entry
- Verify financial records and collect patient charges
- Maintain office inventory and equipment needs
- All other duties as assigned
- Ensure the waiting area is clean and organized
- Follow HIPAA guidelines to protect patient privacy
Experience:
- Previous experience working in a medical office or healthcare setting is preferred
- Familiarity with phone systems and handling high call volumes
- Knowledge of medical terminology and procedures
- Proficient in using electronic health record (EHR) systems
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities.
This position is full-time and requires the ability to handle a fast-paced environment, multitask, and prioritize tasks effectively. The ideal candidate should have a positive attitude, be reliable, and demonstrate professionalism when interacting with patients and colleagues. Must be able to travel between our two locations. If you are looking for a rewarding opportunity to work in a healthcare setting, please apply with your resume. We offer competitive pay and benefits package.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Private practice
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
