Medical Receptionist

Medical Receptionist

The Front Office Coordinator position represents American Surgical Arts, ASA Aesthetics and our brand. This person is responsible for creating a positive first and last impression with patients. Responsibilities include running a smooth and efficient front desk, greeting all patients with a smile and enthusiasm, answering phone calls in a timely manner with an understanding of aesthetic procedures to ensure you can handle all questions/objections and book the patient for a consultation. You will be responsible for scheduling, confirming all appointments, sending patient paperwork, checking patients in and out, and pre-booking their next appointment. As a Front Office Coordinator, you should combine a pleasant personality with a dynamic professional attitude to control the patient experience.

Job duties include:

•Welcomes patients and visitors with a warm and friendly attitude

•Answers phone calls, schedules appointments, and manages office and multiple provider schedules maximizing time and efficiency

•Will provide accurate information about our plastic surgery procedures, body contouring services, and aesthetic treatments to potential clients

•Assists patients with completing necessary paperwork

•Maintains patient records and ensures confidentiality and security of all sensitive information

•Coordinates with cross-functional staff to ensure smooth patient flow and efficient scheduling of consultations, treatments, and follow-up appointments

•Manages and organizes patient files, ensuring they are up-to-date and easily accessible

•Collects payments accurately

•Provides support to other team members as needed, including assisting with administrative tasks and maintaining a clean and organized office.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Surgery

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person