Responsibilities:
- Greet and check-in patients in a professional and friendly manner
- Answer phone calls and direct them to the appropriate department or person
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and ensure they are accurate and up-to-date
- Follow HIPAA guidelines to protect patient confidentiality
- Keep the reception area clean and organized
Skills:
- Previous experience as a Medical Receptionist or in a similar role is preferred
- Proficiency in using office software, such as Microsoft Office Suite
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks
- Familiarity with front desk operations and phone systems in a medical setting
- Understanding of HIPAA regulations and patient privacy laws
- Ability to work well in a team environment and collaborate with healthcare professionals
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
Healthcare setting:
- Clinic
- Private practice
Medical specialties:
- Primary Care
Schedule:
- Monday to Friday
- No weekends
Work Location: In person