Our medical office is looking for a Medical Receptionist who is a people person and is comfortable working with patients in an office setting. The ideal candidate will excel at handling multiple phone lines and scheduling appointments, in addition to greeting patients and ensuring that all medical paperwork is organized. We're looking for an energetic and reliable person who will work well with others and be capable of answering questions about our services. All medical personnel and receptionists work in both offices (Clifton Park and Schenectady).
Primary Job Responsibilities:
- Welcome patients/clients/visitors, determine the purpose of visit and direct them to the appropriate person or department(s)
- Open, Close and Secure the office
- Facilitate patient flow and communicate delays with patients and clinical staff
- Greet patients and obtain demographic information. Verify the patient's demographic information and update any changes at every visit.
- Verify insurance if already not done so by the business office. Obtain copies of new insurance cards and photo ID when necessary
- Explain financial requirements to the patients or responsible parties, obtain consent and collect copays as required
- Ensure that all HIPAA regulations are met accordingly. Ensure the consent is signed by the patient. Inform the supervisor if the patient refuses to sign the HIPAA document
- Make calls daily as requested to reschedule, schedule or confirm appointments
- Print, review and reconcile charge and receipt summaries
- Check patients out and book follow-up appointments, and add recalls into the system if necessary
- Help co-workers as needed
- Maintain work area, print daily encounters, copy daily forms
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Healthcare setting:
- Outpatient
- Private practice
Medical specialties:
- Ob/Gyn
Schedule:
- Day shift
- Monday to Friday
Experience:
- Medical Office: 1 year (Required)
Ability to Relocate:
- Schenectady, NY 12309: Relocate before starting work (Required)
Work Location: In person