Medical Receptionist

Southeast Lung Associates is currently seeking an experienced medical office receptionist to join our growing, progressive practice in Hilton Head Island, SC.

As a Medical Office Receptionist, you would be responsible for checking patients in and out; answering, screening and forwarding telephone calls; providing information; taking messages; scheduling; rescheduling and cancelling patient appointments. You will transmit information or documents to physicians, patients or customers using the email, telephone, fax machine or other telecommunication devices. You would also maintain patient charts in an electronic patient chart system which includes updating patient demographics, registering new patients, scheduling procedures, testing and referrals. Duties will include reviewing patient balances daily, collecting and posting payments, preparing payment batch with proper documentation and documenting daily posting sheet, checks and cash, deposit slip, batch report, credit card batch report, balancing daily of batch settlement of credit card machine, the maintenance of a cash box, auditing of encounter tracking report to verify all charges, verification and correction of any missing encounter tickets. The preferred candidate will have a minimum of one year of experience as a Medical Office Receptionist with electronic medical record experience, solid knowledge of patient billing and patient scheduling procedures.

We offer comprehensive training and support. Interested candidates may visit us online at www.selung.com to review our services and learn more about our providers. Experience with Athena Health a plus.

Experience:- At least 1 year of experience working in a medical office or hospital setting- Knowledge of medical terminology, procedures, and diagnoses- Familiarity with electronic medical records (EMR) systems- Ability to multitask and work efficiently in a fast-paced environment

Duties:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and direct them to the appropriate department or staff member
- Schedule appointments and manage the appointment calendar
- Verify patient information and insurance coverage
- Collect co-pays and process payments
- Maintain patient records and update information as necessary
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Coordinate referrals to other healthcare providers or specialists
- Follow up with patients regarding test results or appointment reminders

Qualifications:
- High school diploma or equivalent required
- Previous experience in a medical office or healthcare setting preferred
- Proficient in using phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of medical terminology and procedures is a plus

We offer competitive pay based on experience. This is a full-time position with regular business hours. If you are a motivated individual with a passion for providing excellent customer service in a healthcare setting, we encourage you to apply. Please submit your resume and cover letter for consideration.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Pulmonology
• Sleep Medicine

Schedule:

• 5x8
• Day shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Hilton Head Island, SC: Relocate before starting work (Required)

Work Location: In person