```Duties```
- Greet and check-in patients in a friendly and professional manner
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries or direct calls to appropriate personnel
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update medical history as necessary
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Assist with medical billing and coding as needed
- Manage office supplies and maintain a clean reception area
```Qualifications```
- High school diploma or equivalent required
- Previous experience working in a medical office or healthcare setting preferred
- Proficiency in using dental or medical office management systems such as Athenahealth, eClinicalWorks, or similar software
- Knowledge of medical terminology and procedures is a plus
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with phone systems and ability to handle high call volumes
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Free parking
- Health insurance
- Paid sick time
- Paid time off
Healthcare setting:
- Clinic
Medical specialties:
- Otolaryngology
- Surgery
Schedule:
- Monday to Friday
- No weekends
Ability to Relocate:
- Indianapolis, IN 46260: Relocate before starting work (Required)
Work Location: In person