Radiology Associates leads the Eastern Central Florida area in patient care and medical imaging. Whether you are just beginning, or continuing your healthcare career path we foster a purposeful, fast-paced work environment that is highly rewarding.
Radiology Associates is a full-service medical imaging company. We offer a positive work environment with competitive pay and great benefits including Medical, Dental, Vision, 401K and so much more!
Thank you for your interest in pursuing a career opportunity with Radiology Associates.
GENERAL SUMMARY OF DUTIES: Registration of patients scheduled for imaging exam(s) within the imaging centers.
ESSENTIAL FUNCTIONS:
- Verification of various attributes pertaining to the registration of a patient prior to an exam appointment including, but not limited to, patient demographics, insurance benefits, physician order accuracy, etc.
- Interact positively with patients while he or she is at the imaging center.
- Effectively communicate with physician offices regarding patient matters
- Provide quality customer service in all types of patient interactions.
- Handle initial or follow up scheduling inquiries and problems via the telephone.
- Handle situations, which may require research and/or troubleshooting
- Receive telephone calls, which are non-routine and require deviation from standard screens, scripts, and procedures.
EDUCATION: High school diploma or equivalent.
EXPERIENCE: Previous experience of working within a customer service or MEDICAL OFFICE environment is desirable but not essential. Experience in a medical imaging environment is preferred.
Work Shift: Tuesday through Friday at Palm Coast Imaging and Saturday at Town Center Imaging
KNOWLEDGE AND SKILLS:
- Radiology and/or medical terminology a plus
- Experience with MS Office software (Word, Excel, Outlook, etc.).
- Excellent phone skills with ability to multi-task.
- Strong time management skills
- Basic typing
This Job Is Ideal for Someone Who Is:
- Dependable - more reliable than spontaneous
- Detail-oriented - would rather focus on the details of work than the bigger picture
- High stress tolerance - thrives in a high-pressure environment
- Attention to detail and high customer service skills
We are a drug-free, tobacco-free workplace