Medical Office Manager - Human Resources

Thriving weight loss, wellness, and hormone replacement practice seeking an outgoing professional, compassionate and people-oriented manager to focus on Human Resources, fostering a positive work environment, and to be able to connect with both our staff and our patients.

We are an established practice with 12 years of repeat patients, word of mouth referrals, and history of compassion, service, persistence, and long-lasting relationships. We have an impeccable record with both Google and Facebook Reviews.

Our team is looking to add another management-level supervisor to collaborate with the COO and owners in order to motivate staff, promote patient retention, enhance the work culture, and assist in our growth plans for the future.

Hours for this position are:

Monday - 8:30 AM - 12:30 PM and 1:30 PM - 5:00 PM

Tuesday - 8:30 AM - 12:30 PM and 1:30 PM - 7:00 PM

Wednesday - 8:30 AM - 12:30 PM and 1:30 PM - 7:00 PM

Thursday - 8:30 AM - 12:30 PM and 1:30 PM - 5:00 PM

Friday - 8:30 AM - 2:00 PM

Benefits include:

· Discounted services and products

· Paid Time Off

· 401K program

· Group Health Insurance Plan through Florida Blue

Duties may include, but are not limited to:

· Assist with review of interview videos and conducting in-person interviews

· Train in and stay proficient with the duties of all positions in medical clinic

· Conduct weekly pow wow with each dept to “check in”, determine what is needed among staff, and recognize achievements or accolades.

· Assist with the staff review process

· Schedule and oversee birthday and work Anniversary recognition

· Schedule monthly work lunch and assist with agenda

· Schedule quarterly out-of-office team Building activity

· ** Assist with inventory as needed (Brian will retain inventory, ordering, supplies, invoices)

· Develops and edits guidelines for prioritizing work activities and maximizing downtime.

· Invoices and financial reconcilliation from pharmacies

· Assisting with training of new hires

· Trouble-shooting with any issues regarding hardware and software

· Holding staff accountable for disciplinary action and infractions against employee manual

· Assist with approving and covering employees requests, in addition to Filling-in for call outs

· Assisting in creation and implementation of marketing endeavors

· Maintaining an upbeat and professional atmosphere

· Handling patient and staff issues

· Assist previous day pharmacy orders, prescription, and inventory

· Audit monthly reports for all departments balances due, unallocated payments etc

· Run weekly and monthly reports for patients that need follow ups, creating email blasts when needed

· Create or assist with drafting of additional training manuals, check lists, and guides

· Assist with maintaining and retraining on scheduling policies and procedures

· Assist with new policy implementation

· Assist with maintaining and posting weekly work schedule

· Ensure that daily operations of the practice are running smoothly and to expectations.

· Monitoring employee performance of administrative and clinical team members, including offering positive reinforcement, recognition, coaching, or disciplinary action in alignment with HR.

· Constantly evaluating office systems for efficiency. Make changes and recommendations to improve office systems.

· Must be proficient at documenting everything such as *Staff memos, *Employee infractions, *Office Policies, *Office meetings, and *Employee Reviews

· Must be proficient at enforcing company policies.

Our ideal candidate is able to get the most out of each of their Team members and willing to earn the respect of the staff through leading by example and a strong work ethic. Eager to jump in and help every employee. Eager to answer phones, greet patients, or assist with any duties as needed.

If interested, Please send a cover letter along with your resume, including your salary requirements. Candidates must pass a level-2 background screening.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Lutz, FL: Relocate before starting work (Required)

Work Location: In person