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The Office Manager is responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. This includes maintaining office services and efficiency, supervising office staff and maintaining office records.
Responsibilities:
-Answers questions and recommends corrective services to address customer complaints.
-Ensuring a positive patient experience and optimal operational results by effectively managing core clinical practice management areas including patient scheduling, patient records management, service delivery management, staff management and facilities management
-Implementing operational, productivity, quality, and customer-service standards
-Assist operations manager with resolution of all physicians issues/complaint
-Assist operation manager with implementing all policy and procedures for clinical offices
-Monitoring and assuring compliance with statutory and regulatory requirements (e.g. Medicare, HIPAA, OSHA and other related)
-Identifying, managing and resolving day-to-day operational issues and problems
-Assist operation manager with procedure and record retentions for files
-Managing information systems; coordinating, recording and taking action on information flows to and from the clinical office in the relevant and requisite format and manner.
-Assist operation manager with generating required reports from in-house information system for management reporting.
-Maintaining supplies inventory for doctor's offices, pharmacy (where applicable) and laboratory to provide to operations manager for approval.
-Managing consultation/patient referrals and authorizations
-Managing staff performance and assist the operations manager with implementing policies and procedures
-Assist operations manager with selecting, training, assigning, scheduling, coaching new hires.
-Communicates as needed with the billing department to ensure accurate and timely office billing
-Performs other specific job activities as needed
Working hours: 8:00 AM - 5:00 PM
Skills:
-Knowledge of health care industry and medical terminology and practices
-Computer literate; knowledge and skill in the operation of computer systems and applications (medical software such as ECW/Medisoft and productivity software including MS Office and others)
-Ability to communicate clearly and interact with patients, medical staff and administrative personnel effectively
-Excellent customer service skills
Education:
Associate
Experience:
4-7 years
Qualifications:
-Minimum of three (3) years? experience managing medical office with at least a minimum five doctors
-Must have at least seven years of medical office experience
-Must have at least one year experience in billing
For immediate consideration apply today with your resume or call/text our office at 352-728-8787.
Spherion Staffing
1710 Citrus Blvd.
Leesburg, FL 34748
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).