Medical Front Office Receptionist

Job Overview:
We are seeking a professional and friendly Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience. The ideal candidate will have experience in medical administrative support and possess excellent communication and organizational skills.

Responsibilities:
- Greet and check-in patients, ensuring a warm and welcoming atmosphere
- Answer phone calls and direct them to the appropriate department or individual
- Schedule patient appointments using medical scheduling systems
- Verify patient insurance information and collect necessary documentation
- Maintain patient records and ensure accuracy of medical records
- Provide administrative support to medical staff as needed
- Follow HIPAA guidelines to ensure patient confidentiality
- Assist with billing and insurance claims processing
- Handle patient inquiries and resolve any issues or concerns

Skills:
- Proficiency in Epic or similar electronic medical record (EMR) systems
- Strong knowledge of medical administrative procedures and terminology
- Excellent customer service skills with the ability to handle difficult situations with professionalism and empathy
- Familiarity with dental software such as Dentrix is a plus
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and accuracy in data entry
- Knowledge of phone systems and ability to handle high call volumes

We offer competitive compensation and benefits packages, including health insurance, retirement plans, and paid time off. If you are a motivated individual with a passion for providing exceptional patient service, we would love to hear from you.

Please note that all positions at our company are paid, including internship positions.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday

Ability to Relocate:

• Townsend, GA 31331: Relocate before starting work (Required)

Work Location: In person