Medical Front Desk Receptionist / Scheduling Clerk

Job description

Medical Front Desk Receptionist / Scheduling Clerk

Qualifications:

· High School Graduate or GED required.

· Previous Medical Practice experience required.

· Experience with EHR system required, Athena preferred.

· Ability to communicate in English, both orally and in writing.

· Excellent interpersonal and customer service skills.

· Accurate computer data entry skills.

· Ability to organize and perform multiple tasks in a timely manner.

· Ability to work in a high-paced, multi-physician practice.

· Knowledge of medical terminology preferred.

Responsibilities:

This position requires candidates to have prior medical facility experience. The successful candidate will be cross-trained for coverage in the scheduling department and should be available to travel to satellite locations as needed.

Primary Responsibilities:

· Assist with/completing all Front Desk operations for efficient patient registration and check-out processes.

· Greet patients and confirm completion of all documentation before check-in.

· Collect and input valid identification and insurance information.

· Collect and post all payments made at the time of service.

· Check patients out, place charges in the patient's chart, and handle referrals according to the Provider's notes.

· Maintain/organize patient documents/files.

· Answer phones, schedule appointments, take messages.

· Reconcile time-of-service payments collected daily.

· Maintain confidentiality and use discretion when handling patient’s medical records and information.

· Perform miscellaneous job-related duties as assigned.

· Travel to other locations as needed for coverage.

·

General Job Functions:

· Demonstrate a working knowledge of check-in/out procedures.

· Maintain up-to-date knowledge and understanding of office protocols.

· Verbalize customer service skills to alleviate patient anxiety.

· Demonstrate a professional demeanor in communication with patients, providers, managers, and peers.

· Other job duties as required.

We are looking for a candidate with a pleasant personality, strong multitasking skills and commitment to providing excellent customer service in a medical setting. If you meet the qualifications and are ready to contribute to a high-paced, multi-physician practice, we encourage you to apply.

Job Type: Full-time

Salary: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits: Health, Dental, Vision and Life Insurance, Flexible spending account, Health savings account, Paid time off, 401(k).

Schedule: 8-hour shift, Monday to Friday

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Front Desk Receptionist: 1 year (Preferred)
• Customer service in Healthcare environment: 1 year (Preferred)