Medical Assistant Lead

Dignity Health Infusion Services is the only program on the Central Coast to offer comprehensive in-home infusion services. Our pharmacists and team of specially-trained nurses work with your doctor to provide care you need, where you are the most comfortable—at home.

What is Infusion Therapy? Home Infusion Therapy involves the administration of medications and nutrition therapy using parenteral and enteral routes. This care is administered to patients in the convenient and comfortable surroundings of comfortable surroundings of their own home and allows them to take a more active role in their own health care. Home Infusion Therapy is not only more cost-effective than inpatient treatment; it eases the stress and anxiety of treatment resulting in better patient outcomes. Available Therapies: Antibiotic Therapy, Antiemetic Therapy, Biotech Therapies (Remicade, Enbrel, Humira etc), Catheter Care and Maintenance, Chemotherapy, Enteral Therapy, Heart Failure Therapies, Hydration, IVIG Therapy, Osteoporosis Therapies, Pain Management, Steroid Therapy & Total Parenteral Nutrition. 

In keeping with the Marian Regional Medical Center's philosophy under the direction and supervision of the Operational Director the Lead Medical Assistant operates in a team with other clinic healthcare providers and support staff. The Lead escorts patients to the exam rooms and assists in determining medical problems. The Lead assists medical providers with minor diagnostic procedures and treatments as directed; taking vital signs maintaining records and recording test results. In addition this position assists in the scheduling and supervising of assigned staff provides ongoing performance feedback and acts as a key communicator between the clinical staff and Site Coordinator. The Lead serves as a primary evaluator for interviews and as a preceptor for newly hired staff and assures all critical tasks are completed per clinic protocols.

Customer service related experience working with the general public (2 years). 

Medical Assistant experience (2 years). 

Experience in a multiple provider medical practice.

Working with insurance/billing in a healthcare setting/insurance organization.

Healthcare information systems such as electronic health record and practice management systems experience Knowledge Skills & Abilities 

Reads speaks understands and writes proficiently in English. 

Effectively communicates orally and in writing. 

Works independently and is self-directed. 

Supports motivates and sustains a team-oriented culture.

Organizes prioritizes and coordinates multiple activities and tasks. 

Demonstrates leadership and basic management skills. 

Works with initiative energy and effectiveness in a fast-paced environment. 

Remains calm and effective in high pressure and emergency situations. 

Produces work in high quantity and quality. 

Problem-solves with creativity and ingenuity. 

Use of multi-line telephones and other office machines. 

Knowledge of medical terminology. 

Proficiency in the use of Microsoft Office applications; Word Excel and Outlook. Knowledge Skills & Abilities 

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