Medical Assistant

Are you interested in working in a fast-paced, satisfying job directly helping people live their best quality of life? Do you want to work for a company that not only cares for its clients, but also for its team members?

Olive Branch Rheumatology is a direct specialty practice focused on in delivering the highest quality of rheumatology care for patients with autoimmune diseases and osteoporosis. We believe in using an individualized and holistic approach to bring each patient to optimal quality of life. We take pride in treating every human life as precious and valued. We respect the dignity and bodily autonomy of every individual.

As a direct specialty practice, we believe that by removing third party payers, the patient-physician relationship is restored so that patients are able to spend the time they need with their physician, and physicians get to enjoy thoughtful visits to address all concerns without being rushed.

TEAM MEMBERS WILL NOT BE REQUIRED TO TAKE ANY INJECTIONS OR MEDICATIONS AS A CONDITION OF EMPLOYMENT!

This is a part-time position. Please do not apply if you are not open to part-time work. All applicants will be asked to provide a cover letter and resume.

ESSENTIAL RESPONSIBILITIES

Job responsibilities include but are not limited to:

• Answers phones, schedules patient appointments
• Handles all correspondences by phone, mail, fax, and electronic communications
• Rooms patients, takes and records patient vitals
• Performs point of care testing, injections, medication administration
• Assists clinician with examinations/procedures
• Prepares exam rooms with necessary supplies and equipment and takes inventory of the practices’ supply needs
• Completes necessary patient-specific paperwork as per practice needs
• Ensures the electronic medical record (EMR) is up-to-date with all pertinent results and documentation in preparation for next visit
• Handles patient call backs relaying information per the direction of provider
• Performs cleaning of medical equipment per practice needs
• Handles prior authorizations, referrals, and medication refills
• Schedules tests, procedures as per practice needs
• Handles payments and appropriate documentation
• Performs copay and eligibility verification for patient encounters
• Scribes patient encounters with the clinician as necessary
• Assess and stocks inventory of office and medical supplies

QUALIFICATIONS & REQUIREMENTS

Education/Experience Requirements:

• Certified Medical Assistant
• High School Graduate or Equivalent

Qualification Requirements:

• Positive and professional attitude
• Excellent customer service and communication skills
• Excellent time management skills, ability to multi-task and set priorities
• Excellent professional English verbal and written communication skills
• Ability to build and foster professional relationships in a team environment
• Proficiency in Microsoft Office, Excel, and patient management software
• Proficiency in Internet and computer technology skills, including use of the electronic medical records (EMR) and practice management (PM) systems
• Proficiency in typing at least 50 words per minute
• Effective use of medical terminology
• Knowledge and awareness of policies and procedures
• Effective problem solving, critical thinking, planning, and decision-making skills
• Able to handle stressful or difficult situations
• Dependability and initiative as a member of a team
• Ability to interact with diverse groups of patients, members of the public, and other health care providers
• Ability to follow instructions as directed
• Ability to work cooperatively within health system, among multidisciplinary team members

Job Type: PART-TIME

Schedule:

• Monday, Tuesday, Wednesday, and occasional Fridays
• 8 hour shifts
• Day shift

Benefits:

• Paid time off
• Option to work remotely
• Free parking
• Free meals

Work Location:

• One location in North Wilmington

Supervisor:

• Physician

Work Remotely:

• Negotiable

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 24 – 30 per week

Benefits:

• Flexible schedule
• Free parking
• On-the-job training
• Paid time off
• Paid training
• Professional development assistance

Medical specialties:

• Rheumatology

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• Clinic
• In-person
• Office
• Outpatient
• Private practice

Application Question(s):

• Do you know how to do prior authorizations?

Education:

• High school or equivalent (Required)

Experience:

• Medical assistant: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Certified Medical Assistant (Required)

Ability to Relocate:

• Wilmington, DE 19810: Relocate before starting work (Required)

Work Location: In person