FLSA Classification: Non-Exempt
Reports to: Clinic Manager
Position Summary:
- Greet and room patients in a friendly and professional manner
- Obtain and record vital signs, height and weight, blood pressure, respiration, visual acuity, known allergies, symptoms screening, allergy injections, growth/OB records etc..
- Record medications
- Perform and record immunizations
- Draw blood and perform screening tests
- Provide patient education as directed
- Clean, disinfect, and maintain organization or all work areas
- Manage and coordinate phone calls, pharmacy refills, insurance forms , entering of orders and requests for other medical information in a thorough and timely manner
- Prepare and assist with procedures
- Additional duties as assigned
- Teamwork: Works together to achieve our goals, collaborating to achieve success and respecting our differences as people.
- Communication: Keeps coworkers and management informed and openly offers information in an effective manner. Communicates in a manner that can be understood, both in writing and orally. Can easily be approached by patients, coworkers and managers. Interactively listens and seeks clarification when necessary. Demonstrates effective interpersonal skills, including diplomacy and conflict resolution, and is flexible when dealing with other people and work styles.
- Decision Making/Problem Solving: Able to identify existing or potential problems, gather relevant information, and analyze the information to identify possible causes of problems. Applies knowledge, experience, and common sense and considers alternatives when deciding on the best potential solutions.
- Job Knowledge: Demonstrates clear and thorough knowledge of responsibilities, understands the components of the job and how their job affects their department and the company.
- Dependability: Demonstrates consistent reliability in the work that they produce and the behaviors they display and how it affects the larger picture.
- Productivity: Utilizes time management skills to prioritize tasks based on level of importance and produce the expected volume of work without jeopardizing quality.
- Caring: Treating our patients and our employees with compassionate care, always trying to do what’s best for each individual, for our patient community, and workplace as a whole.
- Patient Focused: Providing the best family medical care to our patients.
- Intentional: Making decisions and behave in a way that ensures the desired outcome is most likely.
- Integrity: Striving to be open and honest and hold ourselves to the highest standards of ethics, honesty, and transparency in everything we do.
Supervisory Responsibilities:
Minimal local travel may be needed for this position.
- High School Diploma or equivalent
- State of Washington Medical Assistant Certification (MA-C): Required
- One year experience working as a Medical Assistant: Preferred
- CPR and/or BLS Certification