Address
Form of work
SalaryFLSA Status: Regular, Part-Time, Hourly, Non-Exempt
Work Schedule: Will vary on location and need. Avg. M-F 9am-2pm
Summary
Work within the partnership to bring new events, group functions, and business sponsorships to Lakemont Park and Galactic Ice. Help assist in office and manage social media platforms.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Greet, screen, and forward incoming calls and emails
- Secure group events and sponsorship packages
- Promote and secure rentals
- Develop usage for recreation courts/rink
- Plan events
- Create and maintain social media
- Assist in website maintenance
- Develop marketing materials/graphic design work
- Assist with retail store set-up
- Act as Administrative Assistant
Assist in supervision of interns and seasonal hires for the park.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
- Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
- Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
- Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
- Verbal Communication - Speaks clearly in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
- Sales Skills – Manage event bookings effectively; Overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information.
- Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
- Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:
- Education and/or Experience - Associates degree preferred from college or university; or one or more years related experience and/or training; or equivalent combination of education and experience.
- Language Skills - Ability to read, analyze, and interpret technical standard operating procedures. Ability to write reports, business correspondence, agreements. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions.
- Computer Skills - To perform this job successfully, an individual should have knowledge of Adobe Creative Suite, Wordpress websites, Microsoft Office, Canva, and social media platforms. Ability to troubleshoot technology and communication devices. Have an eye for design and present information succinctly, creatively, and aesthetically.
