Manager, Technical Operations Recruitment

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

This role is a critical member of the growing Aviation Recruiting team within the People Division. This organization is responsible for hiring the airline’s Technical Operation roles, supporting the core functions of the business. The position will be a member of the Aviation Recruiting Leadership team, reporting to the Director of Technical Operations Recruiting, and will inform & lead aspects of the strategy and execution of team goals and deliverables to attract the best talent to the company.

• Responsibility for recruitment of Management & Support and Director/Managing Director hiring to support the business, including vertical and market expertise, sourcing, hiring initiatives and recruitment process 
• Create a strategy for recruiting and deliver high quality and efficient hiring to actively build talent pipelines and fill open positions. 
• Provide strategic insight to leaders on recruitment status and performance 
• Oversee and participate in projects of varying scope, partnering with functional leaders to engage and recruit talent across functions, levels and locations.
• Meet Compliance requirements for hiring programs 
• Communicate recruitment programs and metrics to ensure consistent delivery of strategy and execution across business functions
• Leads a team of recruiters who partner with the business to deliver recruitment that meets productivity metrics, service level agreements and understanding of goals and targets
• Partners equally with stakeholders across American, collaborating with business leaders, Compensation, Talent Management, People Business Partners and other functions
• Develops and delivers enhanced candidate experience with plans and initiatives to ensure best in class recruitment 
• Responsible for regular reporting scorecards to share with leadership and other stakeholders

Minimum Qualifications - Education & Prior Job Experience

• Bachelor’s degree, ideally within a Business or HR concentration, or equivalent experience
• 5+ years experience in recruitment in large, complex global organizations preferred
• Experience in designing and implementing world-class recruitment strategies and plans

Preferred Qualifications - Education & Prior Job Experience

• SAP SuccessFactors experience preferred

Skills, Licenses & Certifications

• Ability to prioritize and multi-task effectively in a fast-paced environment
• Analytically focused with ability to identify, research and report on trends using data
• Energetic, forward-thinking, creative, and able to challenge assumptions while providing a high-quality work product
• Flexible and comfortable with ambiguity, able to embrace change
• Collaborative and comfortable in client centric environment with a commitment to excellent service quality
• Ability to translate strategy into actions

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.