Management Analyst 5 | Health Services Pharmacy

Salary : $72,552.00 - $97,596.00 Annually
Location : Thurston County - Tumwater, WA
Job Type: Full Time - Permanent
Job Number: 2023-HQPHARM-MGMTANALYST5
Department: Dept. of Corrections
Opening Date: 12/19/2023
Closing Date: 1/2/2024 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
Management Analyst 5 | Health Services, Pharmacy
Full Time, Permanent
Location: Tumwater, WA
Salary Range: $6,046 - $8,133 Monthly
*Please Note: COVID Vaccine requirement for DOC employment NO LONGER REQUIRED*
The Washington State Department of Corrections is seeking a detail oriented individual to join their team as a Management Analyst 5within the Health Services Pharmacy Division!The goal of the Management Analyst 5 is to provide services to include full screenings, infection prevention and control, chronic and acute medical management, pharmacy, emergency, specialty, mental health, and dental care.
The Department of Corrections Health Services Division is responsible for ensuring incarcerated individuals have consistent access to constitutionally mandated basic health care. The Health Services Division is required to ensure that health care services provided meet regulatory standards, accreditation standards, all applicable state and federal laws, and DOC specific policies and procedures. Within this mandate, this position works with DOC and with partner agencies to develop and implement process improvement strategies related to statewide Pharmacy Programs as a statewide Director of Pharmacy Program Manager. This position reports directly to the Director of Pharmacy.
A completed application packet will include:

• A detailed resume
• A cover letter regarding your interest for this position with our agency
• Three professional references

Application assessment will be ongoing, the hiring authority reserves the right to offer the position at any time during the recruitment process. It's the applicant's advantage to apply as early as possible. This recruitment could be used to fill multiple permanent or non-permanent positions.
Duties
At the direction of the Director of Pharmacy, reviews current processes and develops plans for improvement. Implements and manages Pharmacy program projects. Ensures projects and process updates are on track.

• Assist in the implementation of a variety of complex processes involving statewide Pharmacy programs, including the Pharmacy and Therapeutic Committee.
• Creates project charter to assure successful project execution. Defines business needs, functional requirements, risks and benefits, necessary resources, action plans, timelines, and performance measures for statewide Pharmacy projects.
• Develops corrective action plans to improve the quality and efficiency of services provided by statewide Pharmacy programs. Action plans will identify stakeholders, action items, and implementation timeframes. Ensures action plans are on target, achievable, and sustainable.
• Communicates action plans and key performance indicators to the Director of Pharmacy.
• Assist in the development of policies, operating procedures and protocols related to Pharmacy programs.
• Develops audit processes to determine compliance with policy, procedure, and protocol. Identifies shortcomings and successes. When shortcomings are identified, proposes and tests strategies for improvement.
• Prioritizes and resolves Pharmacy program issues that may potentially delay patient care. Advises Director of Pharmacy on option to eliminate barriers that may delay access to care.

Provide statewide leadership, subject matter expertise, and presents information related to DOC Pharmacy Programs. Collaborates with external stakeholders, such as Department of Social and Health Services (DSHS), to manage enterprise-wide pharmacy programs.

• Creates status reports and presentations to update the Director of Pharmacy and Health Services leadership on the current state of action plans, performance measures, projects, and other relevant information related to DOC Pharmacy Programs.
• Creates training, job aids, and resources for diverse groups of internal and external stakeholders.
• Oversees the DSHS pharmacy contract, to include but not limited to billing, reporting, revisions, and renewal.
• Creates and provides documentation and resources to the Director of Pharmacy to respond to inquires and investigations.

In collaboration with the Health Services informatics team, provides data analysis and reports data related to DOC Pharmacy Programs.

• Provides data analysis related to pharmacy clinical processes and pharmacy operations.
• Creates and maintains SharePoint sites and Microsoft Teams sites for DOC Pharmacy programs.
• Analyzes and manipulates prepared reports to identify issues and/or trends in underlying data.
• Consults with internal and external stakeholders regarding data needs and requirements.
• Designs, develops, and implements data and reports addressing complex issues related to DOC Pharmacy Programs.
• Collaborate with external consultants (i.e. Department of Health, Department of Social and Health Services) and internal staff to determine what needs to be collected, when, where, how by whom, to ensure the most efficient and effective development of resources and to achieve the desired results of the Department.
• Conduct ongoing assessments of data quality and provide methods to improve data integrity and accuracy.

Other duties as assigned.
Qualifications
Bachelor's degree in business administration, public administration, health administration or a closely related field from an accredited institution whose accreditation is recognized by the US Department of Education or the Council for Higher Education Accreditation (CHEA) or a foreign equivalent.
AND
Two (2) years of experience in a Health Services program or a project management position which included process improvement analysis, performance management efforts using tools and techniques such as Lean and facilitating diverse groups to identify and resolve complex issues.
AND
Intermediate level proficiency in Microsoft Word, Outlook, Excel, and Teams.
Desired/Preferred Qualifications:

• Completion of courses or certifications in quality improvement, such as Lean, Six Sigma, or a similar course.
• Completion of courses or certifications in project management, such as Project Management Professional (PMP) certification, or a similar course.
• Advanced level proficiency in Microsoft Office Word, Excel, Teams, and SharePoint.
• Intermediate level proficiency in Microsoft PowerPoint BI and Power Automate.
• Knowledge of:
  1. State Government organization and administrative procedures
  2. Federal and local government functions
  3. Pharmacy regulation and operations
  4. Research methods and data collection

Supplemental Information
Our Mission: To improve public safety by positively changing lives.
Our Vision: Working together for safer communities.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.
Our Core Values:

• Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
• Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
• People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
• Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
• Supporting people's success: Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities.

Important Notes:

• Please include a minimum of three professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
• Phone number AND email address are required for all professional references.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Employees may work directly with or in close proximity to incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment may also be required. Employment is not contingent upon test results.
• This position may be represented by a Union Shop.
• This position requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
• Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.
• Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-U. Step U is a longevity step and is typically gained six years after being assigned to Step T in your permanent salary range.

We are committed to hiring individuals who possess core diversity competencies:

• Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.
• Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.
• Respectfully acknowledge people's differences and recognize these differences as important and valuable.
• Promote inclusiveness.
• Be culturally sensitive and appropriate.
• Respect and value diverse backgrounds and traditions.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email ldelong@doc1.wa.gov. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insuran...