Maintenance Worker Ii

JOB TITLE: Maintenance Worker II

EMPLOYER: City of West Park

DEPARTMENT: Public Works

REPORTS TO: Public Works Operations Manager

STATUS: Exempt (Full-Time) Nights, Holidays & Weekends Only

SUMMARY: Under close to general supervision, performs a variety of general buildings and grounds related work at an assigned facility. Skilled and semiskilled manual work in street landscaping, repair, drain and catch basin maintenance, construction activities and operation of heavy equipment.

DUTIES AND RESPONSIBILITIES:

• Maintains grounds and landscape areas in order to ensure that grounds and landscape areas are presentable, clean, and safe.

• Performs a variety of facility maintenance work in order to ensure a clean, safe environment for the public and City employees, minimize major repair/replacement costs, and/or extend the useful life of equipment/fixtures.

• Cleans offices, break rooms, restrooms, halls, shop areas, pavilions, sidewalks, etc. in order to provide a clean, sanitary, and safe environment for the public and other staff.

• Interacts with the public and/or other City employees in order to give directions/information, explain work activities/procedures, identify their service needs, and/or resolve day-to-day operational issues.

• Sets out temporary traffic control devices at the work site in order to provide a safe work environment and facilitate safe, efficient traffic flow.

• Prepares a variety of log sheets in order to document work activities, track equipment usage, and provide summary information to management.

• Maintains a variety of landscape and construction related equipment in order to ensure that the equipment operates safely and appropriately when needed, extend the useful life of the equipment, minimize down time, and minimize major repair/replacement costs.

• Moves a variety of furniture and related items in order to relocate/rearrange work stations/offices, set up for meetings, activities, and events.

• Perform various landscaping activities to include, tree planting, tree trimming, shrubbery and mowing in Park and within right of way.

• Maintain recreation playing facilities and fields, as assigned.

• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• Works under the general supervision of the Public Works Operations Manager. Exercises supervision of facilities maintenance employees, vehicle maintenance contractual services, street and landscaping crew, code enforcement contractual services and the residential solid waste services.

QUALIFICATIONS:

• High school diploma or general education degree (GED), or at least 6 months experience and/or training in maintenance, or equivalent combination of education and experience.

• Certificates, licenses and registrations required:

o Must have a valid Florida driver’s license.

o CDL class B Certification.

• Other skills required:

o Knowledge of procedures and techniques for maintaining and repairing a variety of landscape related tools and equipment.

o Knowledge of basic buildings and grounds maintenance procedures.

o Ability to read, understand, and follow instructions/guidelines associated with a variety of general maintenance work.

o Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, gender, disability, political affiliation or sexual orientation.

o Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of West Park Ethics and Conflict of Interest policies.

o Knowledge of techniques for performing a variety of general facilities maintenance work.

o Knowledge of established procedures for trimming a variety of trees, shrubs, and bushes.

o Knowledge of established safety procedures for operating a variety of general building maintenance tools and equipment.

o Knowledge of established safety procedures for operating a variety of landscape maintenance related equipment.

o Ability to operate a variety of tools/equipment associated with performing a variety of general maintenance work.

o Ability to operate a variety of landscape related tools/equipment.

o Ability to learn to perform a variety of work activities associated with general maintenance work.

o Ability to multi-task.

o Ability to communicate effectively orally and in writing.

o Ability to bend, stoop, reach, and/or climb to complete assigned work activities.

o Ability to work outdoors in a variety of temperature/weather conditions.

o Ability to lift, carry, push, and/or pull up to 30 lbs. without assistance.

o Ability to work with limited supervision.

o Ability to operate a variety of motor vehicles.

o Ability to understand and carry out written and oral instruction.

COMPETENCIES:

COMPETENCIES:

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand.

• Continually required to walk.

• Frequently required to sit.

• Continually required to utilize hand and finger dexterity.

• Continually required to climb, balance, bend, stoop, kneel or crawl.

• Continually required to talk or hear.

• Frequently exposed to wet and/or humid conditions (non-weather).

• Continually works near moving mechanical parts.

• Continually works in high, precarious places.

• Frequently works around fumes, airborne particles, or toxic chemicals.

• Continually exposed to outside weather conditions.

• Occasionally/Frequently/Continually exposed to extreme heat or cold (non-weather).

• While performing the duties of this job, the noise level in the work environment is usually moderate to loud.

• The employee must frequently lift and/or move up to 30 pounds.

• Specialized equipment, machines, or vehicles used: Lawn mower (pushing & riding), weed eater, field paint liner, edger, blower, trimmer, pruner, pressure cleaner, drill, saw and pole saw, etc.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.