Circulation Technician (Part Time)

The Martin County Library is currently accepting applications for a Part TimeCirculation Technician (25 hours per week).

The Circulation Technician is responsible for the library’s customer service function during assigned work hours. Additional duties include circulation, reference, interlibrary loan and technical services procedures, as needed for general library operations. The incumbent carries primary responsibility for the main library during evening and weekend hours of operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists patrons in all aspects of library use, including patrons with varying socioeconomic backgrounds and intellectual abilities. Advises patrons how to find materials using the online catalog and within the library itself. Assists patrons with the use of e-collections and public access computers.
• Uses the library’s automated system to fulfill library functions including circulation, reference, interlibrary loan and technical services. Includes issuing library cards and processing library fees.
• Assists in training and supervision of pages.
• Maintains order in the library. Maintains awareness of patron activity and responds accordingly. Responds to alarms as necessary. Enforces library policy.
• Opens and closes library in a timely manner.
• Serves as branch library substitute when needed.
• Assists with various projects at the request of the Library Director.
• Ongoing collection services: Order, process, clean, repair and discard materials. Pull, sort and distribute daily transit items.
• Participates in continuing education and training sessions on position applicable law and regulation changes, computer skills and other position related matters.
• Performs other work-related duties as required.

The above statements are intended to describe the general nature and level of work being performed by people assigned this classification. They are not to be construed as an exhaustive list of all duties performed by personnel so classified.

MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent
• Less than one year of progressive experience in related field along with the skills, knowledge and abilities required; or equivalent combined education and experience.

LICENSURE

• Valid Driver’s License

KNOWLEDGE, SKILLS AND ABILITIES

• Considerable knowledge of the library’s customer service function and the ability to respond to and serve patrons in an effective, efficient and helpful manner.
• Ability to handle frequent interruptions of job duties.
• Considerable knowledge of general library operations.
• Ability to supervise and train subordinates in an effective, efficient manner.
• Ability to communicate effectively, orally and in writing and have good public relations skills.
• Ability to establish and maintain effective working relationships with others.
• Reliable transportation and ability to travel between library locations.

The qualifications listed above are guidelines. Other combinations of education and experience could provide necessary knowledge, skills and abilities to perform this job.

POSITION COMPETENCIES

ACCOUNTABILITY & DEPENDABILITY

• Takes personal responsibility for the quality and timeliness of work, and achieves results with limited oversight.
• Follows instructions and adheres to all County policies and procedures as required.
• Maintains an acceptable record of work attendance and punctuality in accordance with County and Department requirements.

CUSTOMER SERVICE

• Provides information, options, and/or solutions to inquiries, concerns, and/or requests from the diverse public in a respectful manner.
• Maintains the County’s reputation of providing a high-level of customer satisfaction.

PROFESSIONAL CONDUCT & INTEGRITY

• Demonstrates knowledge and actions consistent with the County’s values and the County’s code of ethics and conduct.
• Respects and maintains confidentiality.
• Demonstrates high moral principles and professional standards with others through truthfulness and sincerity; makes ethical decisions.
• Shows respect for others’ ideas, perspectives, and styles. Demonstrates appropriate business etiquette and social skills.

QUALITY OF WORK

• Maintains a high level of accuracy and attention to detail.
• Demonstrates the ability to use resources productively, effectively, and efficiently.
• Demonstrates the ability to think proactively, anticipates potential problems, and provides workable solutions and alternatives with a ‘can do’ approach.
• Develops and maintains good working knowledge of job responsibilities and prescribed procedures, which facilitates the efficient performance of duties. Takes initiative to utilize job knowledge to analyze situations, resolve problems, and reach decisions.

TECHNOLOGY

• Considerable knowledge of modern office equipment, practices and procedures including a computer and other basic office equipment.
• Software skills, including excellent typing skills, and the ability to use Microsoft Office products including but not limited to Outlook, Word, Excel, and PowerPoint.

PHYSICAL JOB REQUIREMENTS AND WORKING CONDITIONS

The position has good working conditions in general, but is a diversified job requiring sustained mental effort related to organizational issues and planning. There are frequent interruptions during the work day.

The individual may encounter moderate emotional strain or tension. There is sustained exposure to sitting and standing. There is continuous exposure to computer keyboards and video screens and moderate exposure to lifting up to 40 pounds.

This position requires a high level of attention to work detail and deadlines, especially during the fair season. This individual may encounter clients who become disagreeable.

Frequent: Walk; Stand; Lift or carry less than 10 lbs.; Keyboarding; Repetitive movement; Exposed to annoying odor; Exposure to emotional public; Some mental effort and stress involved resulting in frustration; Work requires moderate attention to detail; Work requires high attention to detail.

Occasional: Sit; Bend or stoop; Kneel or squat; Work with arms above shoulder; Lift or carry 11-25 lbs.; Lift, carry, push, pull 26-60 lbs.; Exposed to slippery conditions; Exposure to offensive language; Limited mental effort and/or stress; Considerable mental effort and stress.

Intermittent: Climbing; Lift, carry, push, pull over 60 lbs.; Exposed to sickening odor; Exposed to high, precarious spaces; Exposure to threats; Work alone; Work with frequent deadlines.

This position is responsible for the use of county fleet vehicle, modern office machines and equipment.

Martin County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Experience

• 1 year(s): Years progressive experience in related field along with the skills, knowledge and abilities required.

Education

• High School or better

Behaviors

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group