Job Description
Engineering Services is a department dedicated to providing services to internal and external stakeholders through multiple divisions including Construction Management, Integrated Facility Services, Facilities and Operations, Vehicle Fleet Services, Roadway Design and Construction, and Stormwater. This position is assigned to the Facilities and Operations Division, which is responsible for a diverse number of functions and activities that serves the entire City organization such as day-to-day and preventive operations and maintenance of facilities, customer-based service deliverables, special events and meeting set-ups, emergency response in inclement weather, disasters, or emergencies, and critical equipment management.
The City of Raleigh is seeking a devoted Maintenance Worker to provide repair, maintenance and equipment operation for maintenance or operational function. Work may include performing preventive maintenance and repairs to building functions and/or grounds; operating assigned equipment; maintaining cleanliness of work area, tools and equipment; and following safety policies and procedures.
We are looking to employ reliable individuals with knowledge of the basic trades maintenance principals to provide exceptional support for the Facilities and Operations Maintenance program. Must have a strong work ethic with positive orientation and willing to learn and grow to prepare for the potential of future advancement.
Duties and Responsibilities
Essential Duties:
- Performs routine maintenance, repair, and replacements in one or many of the construction or maintenance disciplines such as plumbing, electrical, carpentry, HVAC, painting, or masonry.
- Receives, prioritizes and schedules maintenance and work requests.
- Determines required tools, equipment and supplies; identifies and requests supplies and inventory.
- Responds to customer requests and concerns; troubleshoots, diagnoses and identifies issues; recommends and implements corrective action, repairs and/or equipment replacement to resolve issues.
- Inspects equipment, tools, materials, facilities, building systems and/or grounds to ensure functionality and safety.
- Secures and opens facilities/spaces and reports and/or corrects issues to resolve operational deficiencies and/or unsafe conditions.
- Prepares, organizes and maintains records, logs, reports and documentation.
- Monitors supplies and parts inventory; initiates requests of stock to replenish inventory.
- May serve as a maintenance mechanic assistant, working with level II mechanics on complex projects.
Typical Qualifications
Education and Experience
High School Diploma or GED and one year of maintenance or customer service experience related to plumbing, electrical, and mechanical trades.
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
License and Certifications
- Valid Class C Driver’s License with a satisfactory driving record.
Additional Information
Knowledge of:
- Standard practices, methods and materials of assigned work.
- Basic mathematical concepts.
- Basic filing and record-keeping principles.
- Occupational hazards and applicable safety principles and practices.
- Uses and properties of supplies and equipment.
- Applicable federal, state and local laws, codes, regulations (based on assignment).
- Customer service principles.
- Specialized equipment relevant to area of assignment.
- Modern office technology.
- Following directions and meeting standards.
- Providing attention to detail in assignments.
- Proofreading and error correction.
- Performing basic math calculations.
- Comprehending reference books and manuals.
- Operating assigned tools and equipment.
- Organizing and maintaining records and files.
- Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).
- Providing customer service.
- Utilizing a computer and relevant software applications.
- Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.
Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Heavy Work:
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.
Working Conditions:
Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise.
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.