Address
Form of workNorthwest Kidney Centers seeks a Front Desk Receptionist to join the Seattle Broadway in team in a full-time day shift position.
Purpose
The Front Desk Receptionist is the first person most patients and visitors interact with and is responsible for leadership and organization of the front desk. The Receptionist is responsible to the Assistant Director of Clinical Support Services for NKC reception, customer service, telephone, and mail services. Greets patients and visitors, providing information and assistance, as needed. Works with patients, families, visitors, and team members to identify needs, resolve problems, or provide information. The position provides Office Services duties such as operating telephones, mailing and postage equipment, and observing all Office Services procedures. Performs projects as assigned.
The Front Desk Receptionist is the first person most patients and visitors interact with and is responsible for leadership and organization of the front desk. The Receptionist is responsible to the Assistant Director of Clinical Support Services for NKC reception, customer service, telephone, and mail services. Greets patients and visitors, providing information and assistance, as needed. Works with patients, families, visitors, and team members to identify needs, resolve problems, or provide information. The position provides Office Services duties such as operating telephones, mailing and postage equipment, and observing all Office Services procedures. Performs projects as assigned.
Shift: Full-time, day shift (0800-1630), Mon-Fri
*The Front Desk Receptionist will support the Burien Clinic in 2 hour increments for 6 to 8 hours per week.
Required qualifications
- High School level training or equivalent office-related experience
- 6+ months of receptionist experience
- Typing 50+ WPM
- Personal vehicle and clean driving record
Preferred qualifications
- Prior experience working in a healthcare/customer facing environment
Learn more about us, NKC on YouTube
Benefit offerings for eligible employees (.6-1.0 FTE):
- Choice of 3 medical insurance plans through Kaiser Permanente (PPO, HMO & HDHP)
- Delta Dental
- Vision Services Plan
- 401 Retirement match and discretionary match
- Disability benefits such as Short-term & Long-term Plans
- Life & AD&D Plans
- Educational Assistance/Tuition Reimbursement of up to $4,000 annually
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Transit Subsidy
- Paid Time Off includes personal time off and 8 Holidays. PTO will accrue bi-weekly and will be pro-rated based on the FTE. The accrual rate will be 7.39 hours each bi-weekly pay period for staff.
Founded in 1962 as the world’s first outpatient dialysis provider, Northwest Kidney Centers operates 20 dialysis clinics across the Puget Sound region in addition to hospital-based services and a large home-based dialysis program. We are a not-for-profit, community-based organization and consistently rank among the top dialysis providers in the United States in quality of care, patient outcomes and transplant rates.
At Northwest Kidney Centers, teamwork, integrity, respect, excellence and stewardship guide our approach to how we work. We differentiate ourselves by our patient centered approach and active commitment to advancing kidney research and dialysis innovation. Key to our success is the compassion and expertise of our dedicated team of staff that care for those we serve.
Northwest Kidney Centers is an equal opportunity employer. We don’t discriminate on the basis of race, gender, sex, sexual orientation, age, religion, national or ethnic origin, disability, genetics or veteran status.
Northwest Kidney Centers is an equal opportunity employer. We don’t discriminate on the basis of race, gender, sex, sexual orientation, age, religion, national or ethnic origin, disability, genetics or veteran status.
Please note: To protect our vulnerable patient population and our workforce, NKC strongly encourages all staff to receive the COVID-19 vaccine.
This position is eligible for an evening shift premium of $1.31/hour.
This position is eligible for a weekend premium of $2.00/hour.
This position is eligible for a weekend premium of $2.00/hour.
