FRONT DESK RECEPTIONIST
Work In A Place Where Your Team Values You!
Cascade Flooring America in Vancouver, WA is looking to hire a Front Desk Receptionist for their showroom. If you have excellent communication skills, impeccable attention to detail, and enjoy interacting with people, then this is the career opportunity you have been waiting for! Cascade Flooring America is a family owned and operated business since 1978. Cascade's customers are not limited to flooring, since they also offer a wide variety of slab countertops and Hunter Douglas window treatments. Their organization has been voted “best flooring store” in Clark County for 10 years in a row!
To learn more about Cascade Flooring America in Vancouver, WA check out: https://www.cascadefa.com/
What we offer:
- Hourly Range: $18 - $22 (based on experience)
- Full Time: 36 hrs./5-day work week (Thursday to Monday – Must have weekend availability)
- 2-4 weeks paid training
- Flexible Scheduling
- Medical, Dental & Vision Insurance
- Retirement Plan w/up to 4% company contribution
- Life Insurance
- Paid Time Off
- Employee discounts on products & services
- Potential for growth within organization
- Yearly appreciation parties & monthly sales meetings
Responsibilities:
- Greet all clients in person and over the phone
- Politely and professionally answer multi-line phone system
- Take order payments and scan/attach invoices
- Keep the reception area and showroom clean/organized
- Organize all display boards in showroom
- Support sales staff and assign new customers to next sales person
- Assist clients who didn’t make an appointment by showing them to area of interest & ask in store qualifying questions
- Assist with work order completion (checking orders to ensure all stock is reserved or materials are in before install date)
- Daily communication with management on customer service observations, employee policy enforcement, etc. that need to be addressed
- Additional duties will be outlined upon hiring
Desired Skills & Qualifications:
- Minimum of 3-5 years’ proven work experience as a Receptionist, Administrative Assistant, or similar role.
- Strong working knowledge of Microsoft Office (Outlook, Word, Excel)
- Must have a valid driver’s license & reliable form of transportation
- Excellent verbal and written communication skills
- Exceptional attention to detail
- Proper professional phone etiquette
- Advanced time management and interpersonal skills
- Exceptional critical thinking and problem-solving abilities
- Ability to adapt and respond quickly to management and team’s needs
- Strong organizational skills and the flexibility to jump from priority to priority
- Ability to work independently under minimal supervision, yet within a team setting
- A positive attitude and desire to exceed expectations
- Knowledge of Measuring/Take Off a plus (Willing to train)
- Knowledge of flooring & design industry a plus (Willing to train)
- Knowledge of RFMS a plus (Willing to train)
How to Apply:
- Use the response option in this job board
- Attach an up-to-date resume outlining your experience for the position
- A cover letter is always appreciated
- No emails or phone calls to the showroom
- Do not personally deliver resumes to the showroom
*Qualified candidates will be contacted by email to schedule a phone interview*
Cascade Flooring America is an Equal Opportunity Employer