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SalaryDescription:
Do you have a passion for organization, project management and customer service while performing with a results-driven operations team?
- Do you want to be part of a technology-focused, three-time Crain's Coolest Company award-winning team that gets excited over complex problem solving?
- Do you want to make competitive wages and earn bonuses?
If so, check out our website and see if this opportunity is one you'd like to pursue.
We offer:
- Health insurance
- Paid time off
- Dental insurance
- Vision insurance
- 401(k) matching
- Life insurance
- Tuition reimbursement
- Disability insurance
- Flexible schedule
- Flexible spending account
- Work from home
- Employee assistance program
- Health savings account
- Travel stipend
- Wellness stipend
- Time off to volunteer
Essential Duties and Responsibilities
- Prioritize, schedule, and route shipments for transportation throughout the US.
- Assist with the day-to-day coordination, execution and tracking of domestic shipments
- Enter shipments and quotes into the operating platform
- Tracking and tracing freight; providing estimated times of arrival and verifying piece counts, entering accurate notes in the system
- Gathering proof of deliveries and entering in the operating system
- Gathering and entering vendor costs into shipments
- Prepare shipments for invoicing within time frame of ICAT policy.
- Assisting to review vendor billing discrepancies (variances)
- Prepare quotations and coordinate documentation between customers and vendors
- Support the ICAT CX initiative by providing a high level of customer satisfaction and operational proficiency to meet growth and profitability goals as well as providing customers with WOW experiences.
- Perform other emergent duties and projects requested in support of ICAT’s fast paced environment
- High school diploma or equivalent; some college preferred
- Able to foster accountability and commitment to achieve department goals
- Desire and drive to learn and grow
- Outstanding communication skills – Excellent verbal and written with an emphasis on listening
- Extremely well organized, with the ability to handle multiple tasks simultaneously
- Able to plan and effectively set priorities for implementation
- Advanced skills with Microsoft office products
- Ability to work in a response-oriented industry
- Ability to build relationships with internal and external clients
- Ability to anticipate and analyze problems, document issues and recommend solutions
- Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization
- Ability to deal with a fast-paced entrepreneurial environment
Personal Characteristics
- Possess a strong work ethic with a persistence in pursuit of objectives
- Understands and responds to situations that require a sense of urgency
- Consistent in follow-up and follow-through
- Credible with a high level of personal integrity
- Loyal and dedicated to the success of colleagues and team members
- Optimistic outlook toward all activities, able to transmit this optimism to others
- Will naturally adopt ICAT’s core values and seamlessly assimilate into ICAT’s culture
