Assistant Manager
About the position:
FINANCIAL
- Ensures that all rents are collected when due and posted in a timely manner. Perform evictions, and landlord liens as required on delinquent rents.
- Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance.
- Reviews applications, tenant certifications, and recertifications in conjunction with Compliance VP to ensure
PERSONNEL
- Hires, terminates, trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned Community.
- Conducts on-going training with office staff; e.g., leasing paperwork, workplace safety, Grace Hill classes, and any other type of training that may be needed on a daily basis.
ADMINISTRATIVE/OFFICE
- Reviews applications, tenant certifications, and recertifications in conjunction with Compliance department to ensure households qualify under the Section 42 Tax Credit guidelines
- Ensures that lease and files are complete executed properly.
- Maintains records on all aspects of management activity on a daily, weekly and monthly basis. Submits required reports to Regional office on a weekly and monthly basis.
RESIDENT RELATIONS
- Maintain positive customer service attitude.
- Regular inspection with residents of move-in / move-outs. Review all notices to vacate to determine the cause of the move-out.
- Initiate and implement policies/procedures to maintain resident communications.
MAINTENANCE
- Inspect Community on a regular basis
- Updates board/reports indicating vacancy status on a daily basis.
- Monitors and schedules all maintenance activities in conjunction with the Maintenance Supervisor.
MARKETING/LEASING
- Conduct market surveys provide trend report information. Shop competition and be aware of neighborhood market conditions.
- Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
Skills and Abilities
- Prior experience in working in tax credit property
- Knowledge of state and local landlord/tenant laws and applicable building codes, including Section 42/LIHTC
- Excellent communication skills in both verbal and written
- Must have strong computer experience in MS Word, Excel and Outlook; AMSI, RealPage experience a plus.
- Ability to act with diplomacy in difficult situations
- Ability to work evenings, overtime, holidays and weekends, as needed
- Ability to direct, motivate, train and develop subordinates
- Must be thorough, reliable, responsible, honest, organized, flexible and service-oriented
- Must have a valid Driver's License
Education & Experience
· Minimum two (2) years' experience in multifamily housing
· Minimum one (1) year experience in multifamily tax credit housing
· Minimum one (1) year experience in a supervisory role
Job Type: Full-time
Salary: From $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Pay: $35,000.00 - $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Schedule:
- 8 hour shift
Experience:
- Customer service: 3 years (Required)
- LIHTC: 3 years (Required)
- Property leasing: 3 years (Required)
- tax credit housing: 3 years (Required)
- Assistant manager: 3 years (Required)
Ability to Relocate:
- Denham Springs, LA 70726: Relocate before starting work (Required)
Work Location: In person