AddressCurrent Madison College employees must apply to the internal career site by logging into Workday
Job Posting Date:
December 21, 2023
Application Deadline:
Salary Information:
$20.26 - $24.82
Department:
Student Help Desk - Libraries
Job Description:
Madison College is offering a Library Assistant position at both Truax Campus and Goodman South Campus locations. The Library Assistant is primarily dedicated to supporting libraries and providing occasional aid to Student Achievement Centers and is vital for daily operations, assisting both online and walk-in students. It involves offering para-professional help to librarians, engaging in special projects, and serving as frontline staff, often being the first point of contact for students. Strong communication skills are a fundamental requirement for this role.
The Library Assistant job involves non-traditional hours (evenings, weekends) to cater to student needs, necessitating comprehensive knowledge of library and academic services. Familiarity with college services is also expected for providing proper guidance. Given the Libraries' role in student technology support, proficiency in academic technologies is vital. As a valued team member, the position includes desk shifts and various assigned duties, demanding flexibility to meet evolving student requirements.
This is a Part-Time position, offering a 4-day work schedule, 20 hours per week for 42 weeks of the year. Schedule can be flexible Monday - Thursday but typically includes afternoon and evening hours. The Truax position will cover Sundays during the academic year.
Madison College's dedication to promoting equity, inclusion, and diversity is reflected in our Mission, Vision, and Values. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Hiring a diverse workforce that mirrors our student population is more than just a commitment at Madison College—it is the foundation of what we are striving to do. Come be part of our great team!
This position will be open until filled, with a first consideration date of January 7th,2024 at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.
Required documents (1)
- Resume
*Failure to include this document by the first consideration date will RESULT IN THE DISQUALIFICATION OF YOUR APPLICATION.
Duties/Responsibilities:
- Greets walk-in students/customers, answers telephone, responds to chat and other inquiries from library and SAC patrons. Works desk shifts as assigned. Provides support to students with academic technology needs like Blackboard, student email, Teams, videoconferencing tools, Navigate, etc. Checks materials in and out, including equipment, reserves, models, etc. in accordance with LASS and College policy. Assists librarians in support of the College loan program. Assists students with various services like Book-A-Librarian, Book-A-Tutor, Book-A-TechXpert, booking group study rooms, etc. Provides support for interlibrary loan and campus delivery services. Active member in one LASS Continuous Quality Improvement team by attending meetings, planning goals, and participating in activities. Assists in the marketing of LASS services, resources, special events and workshops. Works on special projects as assigned by librarians and management in the Libraries and SACs. Maintains a commitment to the college mission, vision, and values. Other duties as defined by department, college, or officials.
Knowledge, Skills & Abilities:
- Skill in communicating effectively, both orally and in writing. Demonstrated skill in communications and human relations with populations of diverse socioeconomic and cultural backgrounds and persons with disabilities. Working knowledge of academic support services in a college environment. Demonstrated skill in multitasking and serving customers as a frontline staff person. Evidence of providing customized support through a variety of means--phone, email, chat. Knowledgeable about academic technologies like course software, library management systems and resources, MS Office products, videoconferencing products, etc. Experience working in a team environment and excelling as a team member.
Minimum Requirements:
- Associate degree or an equivalent combination of education and work experience directly related to the skills required for successfully performing this position. Experience used as an equivalent of an educational requirement is in addition to any experience required by the position. Bilingual in Spanish and English preferred.
One (1) year working experience directly related to the directly related to the skills required to perform this position.
Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
If you are experiencing application issues, please contact us at the HR email HR@madisoncollege.edu or HR hotline (608) 246-6900.
To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.
Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Compliance Coordinator, 1701 Wright Street, Madison, WI 53704 (608) 246.5221
To apply, visit https://madisoncollege.wd5.myworkdayjobs.com/en-US/jobsatMadisonCollege/job/Truax-Campus-Madison/Library-Assistant_R0004882
About Us
Welcome! Thank you for visiting our career site, where Madison College is committed to matching talent to opportunity. We are known for our real-world, smart approach to learning – offering students innovative, high-tech career pathways and college transfer opportunities with more than 150 programs to choose from. Madison College is a great place to work and has been for over 100 years, serving more than 33,000 students in 12 south-central Wisconsin counties. The College offers generous salaries, benefits, and an inspiring work environment. Employees enjoy a culture dedicated to lifelong learning, wellness and inclusiveness.
Take some time and look around — once you've have a chance to explore our current opportunities, apply to the ones you feel best suit your interests, background and experiences. Thereafter, you can keep track of your application status and watch for new opportunities that might be of interest to you.
Along with our competitive wages, check out the benefits that we offer: https://madisoncollege.edu/careers
Learn More about Madison College: https://madisoncollege.edu/about
As part of the application process, finalists will undergo a background check including criminal history, educational verification, and references. Criminal history will not automatically disqualify you from employment. All cases are considered on an individual basis, and the offense will be compared to the position for which you are applying.
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