Library Services Assistant/Office Manager

Concordia is a Lutheran higher education community committed to helping students develop in mind, body, and spirit for service to Christ in the Church and in the world.

Position Summary

Concordia University invites applicants for the position of full-time Library Services Assistant/Office Manager. The Library Services Assistant / Office Manager facilitates the coordination and management of all Library office procedural operations and duties under the direction of the Director. The Library has the primary goal of meeting the information needs of CUW students as they participate in the University's programs of study in pursuit of Christian education at the undergraduate and graduate levels. The Library works together with the faculty and administration to select, acquire, and make available materials and resources consistent with fulfilling the University's mission of providing excellence in Christian education. This position will report to the Director of Library and Information Services and Vice Provost of Academic Affairs at the Mequon, WI campus.

Job Duties and Responsibilities

• Function as special assistant to Director of Library and Information Services, and, serve as back-up to the Access Services Librarian with circulation services and duties;
• Assume primary responsibility for the Falcon One I.D. Card operations;
• Facilitate student and faculty access to course reserves and coordinate placement of materials on/off course reserves in a timely manner, keeping accurate records, and maintaining copyright compliance;
• Perform and/or supervise SWITCH Library Consortium duties, including the fulfillment of requests and regular deliveries;
• Design, coordinate and process library office procedures, policies, record keeping and other functions as needed or assigned by the director;
• Serve as liaison between the Library and other campus departments;
• Prioritize work schedule, procedures, and tasks to accommodate departmental and institutional needs;
• Assist with all Library office services (mail delivery, phone services, and, internal and external correspondence / communications, etc.);
• Assist with library signage and social media presence;
• Assist with the collection of Library revenues in accordance with good business procedures as developed by the Library administration;
• Prepare purchase orders and requisitions with Director's approval;
• Coordinate and reserve meeting rooms, necessary equipment, and materials for library functions and hospitality as needed;
• Assist the Director with the coordination of repair and maintenance notifications;
• Periodic reference assist as needed;
• Supervisory duties are defined by the Director.
• Other duties as assigned by the Director.

Knowledge, Skills, and Abilities

Fulfillment of the purposes of this position necessitates administrative, supervisory, and trained capabilities in the following areas:

• Proficient with computer technology, software, applications, and other such tools relevant to the operations of a modern, automated library environment.
• Knowledge and skill in using Library OPAC operations and protocols is helpful;
• Knowledge and skill in written and oral communication;
• Ability to work independently as well as effectively within collaborative environments;
• Ability to work in a fast paced, continuously evolving service organization;
• Knowledge and skills in personal competencies as they pertain to the professional work place.

Education and Experience

• High School Diploma; Bachelor's Degree preferred;
• Experienced in office and administrative tasks, duties, and procedures;
• Experienced in public relations.
• Experience in a library setting is useful with 'academic' being a plus.

Physical Demands/Equipment

Compensation and Benefits

This is a full-time, non-exempt (hourly) position. The starting wage may be determined upon education and/or experience. Concordia University benefit options include, but are not limited to the following:

• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
• Disability and Survivor Plan
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Basic Life and Supplemental Life Insurance
• Accidental Death and Dismemberment Coverage
• Critical Illness and Accident Insurance
• Tuition waiver benefits (available for employees and their qualified dependents)

Compensation and Benefit Details

Application Instructions

To receive full consideration, all applicants are asked to complete and submit an online employment application through the Concordia University Employment page. To begin, please click the Apply Now section on the job page and then click the Apply For This Position button to begin the application process.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 70 undergraduate majors, over 40 master's degree programs, and 4 doctoral programs. There are also a variety of accelerated evening and e-learning programs.