Leisure Sales Manager

Company Description
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Job Description
Renowned for natural mineral waters, unparalleled charm and gracious service, Fairmont Sonoma Mission Inn & Spa is located 40 miles north of San Francisco's Golden Gate Bridge in the famed Sonoma Valley, the heart of Northern California's wine country. A recipient of the AAA-Four Diamond, the resort consistently provides the country's finest European spa experience.
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:

• Exceeds personal sales goals as well as segment goals on a monthly, quarterly and yearly basis
• Solicits transient business through action plan preparation and execution
• Responsible for achievement of objectives, as outlined in the market team's action plans
• Identifies prospective customers and establishes revenue goals for existing key accounts and key prospects within their specific market segment
• Participates in the d.a.r.t. Referral Program with goal for referring business to sister hotels/brands
• Contracts room nights and reviews team member's contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
• Oversees ongoing communication for market between property and the global sales network
• Participates in tradeshows, conventions and promotional events within the hotel and trade related organizations
• Maintains positive relationships with all guests, vendors, colleagues and global sales network
• Maintains account, contact, activity and business details within Opera (OSEM) according to Fairmont standards
• Ensures delivery of expected guest service through follow up and coordination with other hotel departments
• Manages referral response system and tracking of definite business - both inbound and outbound
• Prepares weekly, monthly, quarterly, and annual reports as required
• Assists in the preparation and re-forecasting of hotel revenue objectives and compilation of market intelligence
• Champions sales technology systems and standards
• Involved in setting individual room revenue and/or room night goals
• Involved in alerting team of Distant Early Warning (DEW) signals
• Assists with development and/implementation of annual budget and marketing plan
• Improves communication through attendance at weekly revenue management, rate strategy meetings and regularly scheduled Sales Departmental meetings

Qualifications
Preferred Knowledge/Qualifications

• Bachelors degree and/or Hotel Management degree or diploma
• Two years of hotel sales experience
• Has established relationships with key industry contacts in the market segment
• Supervisory experience an asset
• Microsoft Office suite of software literacy an asset
• Opera Sales and Event Management an asset

Physical Aspects of Position (include but are not limited to):

• Seated computer work, including constant keyboarding
• Walking throughout shift
• Periods of continuous sitting and standing
• Able to lift loads of 25 pounds bending, squatting, pushing and pulling
• This position is fully on site

Salary Range $70,000-$85,000
Additional Information
Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.
Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.