Legal Assistant

Duties and Responsibilities

· Answer overflow incoming phone call to the Firm in a welcoming and professional manner and route calls to appropriate team members in Glendale and Peoria Offices; and greet guests in the same way

· Send out bills to clients for all matters in assigned practice area, draft past due billing notices, perform billing audits and answer billing-related questions

· Close files by scanning information into CLIO and other appropriate systems for posterity and draft closing letters

· Enter new cases in our systems CLIO, OneDrive/Sharepoint, and Case Management and open physical files

· Process cash, card, and check payments over the phone and in-person; monitor incoming client payments

· Schedule appointments for Glendale attorneys and clients

· Receive and process incoming office mail and deliveries

· Scan every piece of mail and all documents into CLIO

· Ensure tidiness in reception area and conference room

· Assist attorneys, paralegals, and QDRO assistants with document processing and/or record organization as needed

· Handle client communication with professionalism and exhibit orientation towards customer service and pleasant attitude amid stressful situations and multitasking

· Follow-up with potential new clients as needed

· Learn the QDRO process and drafting procedures as available/necessary

Qualifications

• Confidence in dealing with numbers and billing questions
• Strong orientation towards customer service and pleasant attitude/voice on phone and face-to-face amid stressful situations and multitasking
• Ability to pay high attention to detail, perform multiple tasks and work with members of a team
• Organizational skills to maintain existing and new client matters, court appearances, and events
• Proficient using a variety of computer programs, including Word, Excel, and the ability to type 50 or more words per minute
• Provide intuitive and effective support to Attorneys, Paralegals and other Staff
• Self-starter and proactive worker
• Character and Integrity ARE everything. Last on the list because absolutely most important!

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Schedule:

• Monday to Friday

Ability to Relocate:

• Glendale, AZ 85307: Relocate before starting work (Required)

Work Location: In person