Leave of Absence

Job Details:

Job Title: HR Service Center Representative - Junior

Location: Boston, MA 02210 (100% Remote)
Duration: 5 Months Contract

Requirement:

• High School Diploma or equivalent experience
• Bachelors preferred.
• 1-2 years of related experience preferred.
• Must be comfortable taking a high volume of incoming phone calls while simultaneously documenting summary of conversation.
• Ability to multi-task and work in a fast-paced environment
• Strong communication, organizational and interpersonal skills
• Exceptional customer service and follow-through skills
• Expresses empathy during difficult situations
• Ability to maintain confidentiality and apply privacy requirements.
• Proficient in Microsoft Office (specifically Excel, Word, and Outlook)
• Knowledge of HR policies, procedures, and systems
• Experience with handling difficult callers/situations.
• Experience working on a team and remaining flexible.
• Knowledge retention and recall
• Self-sufficient utilization of resources
• Ability to work under pressure.

Job Type: Contract

Salary: $16.00 - $19.00 per hour

Schedule:

• Day shift

Experience:

• HR customer service representative: 1 year (Required)
• Leave of Absence: 1 year (Required)
• Customer Service Representative: 2 years (Required)

Work Location: Remote