Leave Of Absence Specialist (Must Live In Washington State)

Company	Pace Staffing NetworkSee more
Address	Tacoma, WA
Form of work	Full-Time
Category	Human Resources

Job description

Job Description

Position Overview:

As a Leave of Absence Specialist, you will play a crucial role in supporting leave cases for all MHS employees. This includes providing consultation to both employees and managers on various Leave of Absence policies and processes such as disability, FMLA, WFLA, Military, unpaid medical, and Intermittent leaves. You will act as a liaison with our leave management vendor, ensuring all paperwork is accurately processed in a timely manner and that benefit changes are effectively managed. Additionally, you will collaborate closely with managers to ensure proper timecard coding for leave-related absences. This role also involves providing Tier 2 support for escalated leave issues and inquiries, ensuring employees receive the highest quality of service and support.

Key Responsibilities:

Consult with employees and managers on Leave of Absence policies and processes
Act as a liaison with leave management vendor
Ensure accurate and timely processing of paperwork and benefit changes
Provide guidance to managers on timecard coding for leave-related absences
Provide Tier 2 support for escalated leave issues and inquiries
Conduct research, analysis, and resolution of existing leave issues
Provide analysis and recommendations for continuous improvement
Evaluate service level support for compliance
Demonstrate exceptional service orientation, organizational skills, attention to detail, and problem analysis skills
Relate well to all individuals and effectively manage conflicts

Job Requirements:

Bachelor's degree in Business Administration or Health Administration preferred
Minimum of three (3) years of experience in benefits, absence management, or FMLA systems orientation
Previous experience using Workday is preferred but not mandatory (employer will provide training if needed)

Job Details: