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SalaryMicrosoft Advertising (MSA) empowers advertisers around the world to reach their maximum potential through our omni-channel, multi-format, global platforms.
We are seeking a Learning & Development Director to lead the transformation of Microsoft Advertising through innovative learning experiences for employees and clients. This role will report to the Senior Director of Sales Enablement, and is part of MSA Sales Strategy and Business Excellence organization.
Are you a creative thinker who thrives on the ambiguous leading edge of technology and AI? Are you excited by a fast-paced environment where strategy and execution meet in innovative programs that enable high impact human achievement? Do you excel at delivering results through a high performing team, and love to build team culture and invest in others to achieve their full potential? Are you customer-centric and passionate about the digital advertising client experience and how Learning & Development drives successful business outcomes?
If you answer yes to these questions, consider joining us as Microsoft Advertising’s Learning & Development Director.
This role will:
- Lead a team of global Learning Consultants spanning employee capability, product learning, and client skilling programs.
- Develop and drive internal and external advertising learning strategy.
- Enable the team to grow the skills of Microsoft Advertising sellers and clients and build their capability, product, tools and platform knowledge as we embrace this AI transformation.
- Model best-in-class leadership, program management and organizational skills to evolve learning programs to meet future needs.
- Build stakeholder partnerships, apply creative resource management, drive continuous measurement and learner feedback processes to improve and advance learner experiences.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
This role does not provide relocation assistance.
Responsibilities
People Management
- Managers deliver success through empowerment and accountability by Microsoft’s modeling, coaching, and caring framework.
- Model, by living Microsoft culture; embody our values; practice our leadership principles of creating clarity, generating energy, and delivering success.
- Coach, by defining team objectives and impactful outcomes; enable success across boundaries; and help the team adapt and evolve.
- Care, by attracting and retaining great people; know everyone’s capabilities and aspirations, invest in the growth of others.
Program Planning, Development and Execution
- Guide the team’s learning programs and initiatives by identifying organizational needs, securing resources, communicating with senior stakeholders, and prioritizing work for the team.
- Empower the team to execute on a strategic end-to-end learner journey and collection of learning experiences and programs.
Stakeholder/Customer Collaboration
- Facilitate, design, and maintain rhythm of business cadence with key stakeholders and leaders. Communicate learning and development approaches to senior leaders and stakeholders to educate them on and influence buy in and implementation of solutions.
Program Success Analysis and Metrics
- Determine the evolution of learning using data, technology, and Microsoft Advertising transformation strategy, to successfully define capability gaps for the business, improve benchmarking, and drive learning priorities through learner-centric methodology. Drive towards business outcomes always.
Other · Embody our culture and values
Qualifications
Required/Minimum Qualifications
- Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND/OR 7+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
- OR Master's Degree or equivalent AND/OR 5+ years experience in Learning and Development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
- OR equivalent experience.
- 6+ years people management experience
- OR equivalent experience
Additional or Preferred Qualifications
- Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND 10+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
- OR Master's Degree or equivalent AND 8+ years experience in Learning and Development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
- OR equivalent experience.
- Microsoft Fundamentals, Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, archival, or a similar certificate.
- Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training, online courses).
- Experience in Learning and Development roles, designing and delivering digital advertising Learning & Development programs.
Integrated Learning M6 - The typical base pay range for this role across the U.S. is USD $124,800 - $266,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $159,000 - $292,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
