The Laboratory Support Specialist is responsible for processing and management of laboratory material supply orders. This includes coordinating with external vendors, verifying purchase order accuracy, as well as order entry and tracking. In addition, the specialist communicates directly with Nelson Laboratory clients and partners, providing updates and problem solving.
Education and experience
Required:
- High School Diploma or equivalent
- Computer skills: knowledge of Microsoft Office, email and internet usage
- Administrative support and order entry capability
Preferred Skills (Not Required):
- Lab Experience in a support capacity
Essential Duties:
- Respond to and process supply inquiries; assisting in explaining purchase process
- Work with sales to request quotes on customer behalf
- PO management; includes verifying purchase orders for accuracy
- Perform order entry into database, verify order accuracy, finalize billing review
- Communicate with clients and intercompany partners via email and phone
- Process testing materials orders from incoming receipt to outgoing inspection, provide tracking detail to customers
Nelson Labs is a global leader in microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Nelson Labs serves over 3,800 customers across 14 facilities in the United States, Mexico, Asia and Europe. We have a comprehensive array of over 800 laboratory tests supporting our customers from initial product development and sterilization validation, through regulatory approval and ongoing product testing for sterility, safety and quality assurance. We are regarded as a best-in-class partner with a strong track record of collaborating with customers to solve complex issues. Learn more about Nelson Labs at www.nelsonlabs.com
Safeguarding Global Health - with every test we complete.
The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.
Sotera Health goes to market through its three best-in-class businesses - Sterigenics, Nordion and Nelson Labs. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.