Junior Systems Administrator

Recruiting for full time opening (contract to hire) for a Junior level Systems Administrator/ Senior level Technical Support

• Support and resolve escalated help desk issues/tickets by gathering information to identify needs, security, and industry best practice solutions.

• Installs, configures, and deploys PC, server hardware, and software, including operating systems, applications, and patches to support and maintain effective service operations.

• Supports, troubleshoots, repairs, and maintains server issues and security for enterprise and large-scale applications.

• Provides Activity Directory Management assistance to staff in managing user and computer accounts.

• Troubleshoots, reviews, and resolves blocked websites; performs various duties related to web filter management.

• Manages, deploys, configures, and maintains servers in a virtualized and traditional environment.

• Actively monitor systems and networks. Diagnose and resolve complex software and networking issues and automate routine tasks.

• Provides support for device management.

• Install PC and server hardware and components such as disks, memory, and other components, models, and test changes in a test environment before implementing them on production systems.

• Supports directory services infrastructure, including hardware configuration and upgrades, group architecture, account maintenance, and MFA authentication for network access.

• Creates and maintains written and verbal procedures; prepares written technical documentation, training material, standards, reports, and other documents as assigned.

• Evaluate systems and alternate solutions; develop functional specifications, standards, and hardware and software purchase and design requirements to ensure optimum system and end-user performance; recommend changes and additional services.

• Provides general networking and other technical support as needed.

• Prepares and maintains various records and reports related to assigned activities.

• In-depth technical experience with Office 365, Azure Fundamentals, Teams, and SharePoint, including (management of user accounts, troubleshooting, and maintenance).

• Attends and participates in meetings, conferences, and in-service training.

• Industry-standard best practices infrastructure principles, theories, and securities practices.

• Understanding of networking protocols and topology. Use network management software, including Active Directory and computer management software applications.

• Image development and deployment, including application delivery, electronic inventory tracking

• Networking concepts, practices, and troubleshooting techniques.

• Knowledge and understanding of security, including user directory structures and group policy.

• Develop functional specifications, standards, hardware and software purchase, and design requirements to assure optimum system and end-user performance.

Looking for Three to Five years of equivalent hands-on work experience and college-level coursework in computer science, information systems, or related fields.