Join Our Team As A Dental Office Administrator!

A Dental Office Administrator plays a vital role in creating a positive patient experience and supporting the overall success of the dental practice. We are seeking an individual who is detail-oriented, highly organized, has excellent written and oral communication skills and a passion for ensuring smooth office operations! If you think you’d contribute well to our thriving team, read on! *Dental experience is not necessarily required, we’re willing to train the right candidate, especially with previous customer service experience.* Position is part-time, Tuesday and Wednesday 7:30am to 5:00pm with the option of additional hours if wanted! Competitive pay.

Key Responsibilities:

Front Desk Management:

· Greet patients warmly as they arrive and create a positive first impression.

· Answer phone calls, address patient inquiries, and manage the front desk efficiently.

· Use Dentrix software for appointment scheduling, billing, and record-keeping.

· Troubleshoot and resolve any administrative issues that may arise in the day-to-day operations.

Patient Coordination:

· Schedule and coordinate patient appointments, ensuring optimal use of dentist and hygienist schedules.

· Manage patient records, including updating personal information and medical history.

· Confirm appointments and send reminders to patients.

· Handle patient concerns and complaints effectively, ensuring a positive resolution.

Billing and Insurance:

· Handle billing processes for services rendered to patients.

· Verify patient insurance coverage.

· Assist patients with financial inquiries and review treatment plans.

Team Collaboration:

· Work closely with dentist, dental assistant, and hygienists to ensure a coordinated approach to patient care.

· Communicate effectively with the dental team to relay patient information and appointment details.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Healthcare setting:

• Dental office

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Relocate:

• Bellingham, WA 98226: Relocate before starting work (Required)

Work Location: In person