It Technician - Printers / Field Service Representative - Secaucus, Nj

This is a 24 Month Contract position that will be converted Full-Time.

C2C is Not Allowed. Candidates must be able to work on a W2 basis.

This is a IT Technician - Printers / Field Service Representative role. Your home base office will be in Secaucus, NJ. However, you will occasionally be asked to travel to End Client sites for deployments/installations. About 50% of the role is traveling to end clients sites - you will be traveling to clients offices, not residential homes. Candidates must be willing to utilize their own vehicles and travel upwards of 3 hours away in any direction. Candidates must have reliable transportation. Candidates are compensated drive time and mileage reimbursement. Strong candidates will have a reliable phone with unlimited data. Cell phone reimbursement will be provided.

There will be Off-Hours and Weekend Support for this role - so there will be lots of opportunities for OT pay.

• Screening checks will be completed. This may include, but not be limited to employment history, education, drug, credit and sex offender registries. It is also dependent on customer agreements. You may be called anytime during your employment to participate in a Screening check.

Top 3 Skills

1. Flexible Schedule and Reliable Transportation

2. Printer Experience / Computer Hardware + Software Experience

3. Good Personality - Customer Service Oriented

Description:

This role will be supporting TEKsystems clients through the HP Indigo Print Press Business. They will be repairing industrial print presses (10 ft. Tall, 30 ft. Long). They need to have experience working with gears, nuts, bolts, etc... Someone who has print experience but is willing to act like a mechanic to these presses would be an ideal candidate.

Participating in training to gain knowledge and expertise on HP-Indigo digital presses technology

• Minimum Vocational/Diploma/ Associate Degree(technical field) with 3-5 years experience

• Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures

• Provide software service, pre- sales, post-sales support

•Deliver services to large enterprise complex or corporate

• Deliver services to large enterprise, complex or corporate accounts

• Use proactive monitoring procedures/tools to identify problem prevention opportunities

• Experience with support of full range of HP products

• Possible for relocation if needed

Knowledge/Skills:

• Strong technical and communication kills and ability to improvise

• Strong Customer relationship skills & ability to manage complex Customer problems.

• Good teamwork with peers and HP personnel

• Demonstrate consistent, acceptable performance

• Schedule and participate in on-site account support meetings both internal and external

Skill Set

Advanced technical Troubleshooting and excellent communication skills

Skills:

Support, electrical, electronics, troubleshooting, troubleshooting hardware, customer service oriented, attention to detail, communication and people skills, organizational and interpersonal skills

Top Skills Details:

Support, electrical, electronics, troubleshooting, troubleshooting hardware

Additional Skills & Qualifications:

must have reliable transportation to go from site to site

ability to travel

Experience Level:

Intermediate Level

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.