Experienced IT Support Technician Level 2 Field Service

ATTENTION: EXPERIENCED AND PROFESSIONAL IT TECHNICIANS. At Monmouth Cyber, we are more than just a workplace – we are a collaborative family of tech enthusiasts who are passionate about innovation and creating a positive impact. We believe that a strong, supportive team and an empowering work environment are the keys to success. As a Information Technology Support Technician at Monmouth Cyber, you'll be part of a dynamic, fast-growing team where your skills are valued, your career is nurtured, and your ideas are encouraged.

Are you an experienced IT professional looking to take your career to the next level? Do you thrive in a collaborative environment where your expertise is recognized and your growth is supported? If so, we want you to join our team.

As an Information Technology Support Technician at Monmouth Cyber, you will be responsible for:

• Providing Advanced Support: Resolve complex technical issues and provide high-quality support to our clients. Your expertise will be essential in troubleshooting and solving IT-related problems efficiently.
• Collaborate with a Talented Team: Work closely with a talented group of IT professionals who are passionate about technology. Our team fosters a culture of knowledge sharing, learning, and continuous improvement.
• Mentorship and Career Growth: We believe in investing in our team members' growth. You'll have opportunities for skill development and advancement within our organization. Your success is our priority.
• Cutting-Edge Technology: Stay at the forefront of technology trends. You'll have the chance to work with the latest tools and systems, enhancing your expertise and keeping your skills sharp.
• Work-Life Balance: We understand that a healthy work-life balance is crucial for personal well-being. Our flexible work arrangements and supportive management make it easier for you to manage your professional and personal life effectively.

To excel in this role, you should have:

• A strong background in IT support, with experience in troubleshooting and resolving technical issues.
• Proficiency in ALL operating systems, hardware, and software commonly used in an enterprise environment.
• Excellent communication and interpersonal skills to work effectively with team members and end-users.
• A passion for staying up-to-date with technology trends and a desire to learn and grow in your role.

Compensation is based on experience and certifications. Our fast-growing nature offers opportunities for future growth. In addition, we offer bonuses for exceptional performance, paid time off, health-insurance and more.

NOTE: To be considered for this position, you must have a minimum of five (5) years of experience with Windows Operating Systems, Windows Servers, and Networking. Also, please complete the "Skills Test: Technical Support: Customer Situations" and "Skills Test: Technical Support" when applying. Applications that have not completed the skills test will be rejected.

Job Type: Full-time

Pay: From $30.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off
• Professional development assistance

Experience level:

• 5 years

Schedule:

• 8 hour shift

Application Question(s):

• Please list your IT certifications
• Why do you want to work with us?

Work Location: In person