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Form of workJob Description
Nationally recognized e-commerce company with 50 people in IT is looking to bring on an IT Operations Specialist to join their team. You will be apart of a team of 8 people where you will have training and mentorship with the ability to grow into other roles in the future such as a sys admin, systems engineer, project manager, or business analyst. This position can be a springboard into your future in IT!
Local candidates only; the client is not able to provide any visa sponsorship at this time.
Responsibilities
- Act as the first response for tier 1 operational monitoring and basic support for their Windows, Active Directory, Office 365 environment
- Process changes and minimize the risk of the stability of applications when processing changes, and reviews.
- Maintain regular backups and monitor applications
- Monitor system health of servers
- Monitor WAN and LAN networks
- Escalate tier 2+ issues to others
Requirements
- 1+ year of experience in the IT field
- Some knowledge of anything IT related such as servers, app support, help desk, monitoring, networking, VOIP
- Great communication skills and the ability to communicate effectively across multiple teams
Schedule
- Hybrid (2 days work from home, 3 days onsite)
Salary
- Up to 65K with full benefits
Perks
- Medical
- Dental
- Vision
- 401k
- PTO
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