Investigation Support Specialist I (Full Time)

FRASCO INC. is looking for a Surveillance Prep Investigator's to support our surveillance team. Learn how to become an Internet Sleuth!

The primary role of the Investigation Support Specialist is to conduct pre-surveillance research using online resources and databases and edit investigative reports to company standards. Although based out of a Frasco’s regional office, this role supports investigative operations throughout the United States. This role reports to a director of operations.

This position is Full Time covering weekend hours!!!

ABOUT US: Frasco, Inc. provides unparalleled quality investigations throughout the entire United States.

Frasco is a full-service investigation corporation serving the insurance, legal, !employment, and entertainment communities. Our client base includes many of the nation's largest insurance carriers in the workers' compensation, liability, and disability arenas; corporate and independent counsel; risk management for entertainers and public figures; and many municipalities and public agencies. Services we provide include surveillance, statement & interviews, activities checks, background checks, and other

investigative endeavors.

• Conduct database research via the Internet and industry databases
• Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation
• Complete well-written, detailed reports on findings within designated turnaround timeframe
• Work closely with team members, regional managers and service line directors to identify databases that produce accurate and relevant information based on the location of the subject being investigated
• Edit investigative reports for formatting, spelling and grammatical issues to ensure they are client ready when finalized
• Alert regional managers to any issues related investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process.
• Update and annotate corporate case management system with investigative notes and upload/save completed/edited reports

This is an Hourly, Non-Exempt, Full-Time position; Saturday and Sunday required as well as 8am-5pm PST.

• Associates or Bachelors degree preferred; minimum of High School Diploma
• Intuitive ability to search for and develop relevant information
• Knowledge of Social Media platforms
• Excellent analytical and problem solving skills with a desire to read, analyze, and distill information,
• Edit investigative reports to ensure they are written in a clear and concise manner utilizing proper grammar and spelling
• Self-motivated, self-directed and ability to work independently and in a team environment
• Ability to switch between tasks based on volume, due dates and organizational priorities
• Ability to maintain confidentiality of information
• Strong organization and time management skills with ability to prioritize and multitask
• PC literate, including MS Office products

This position is Full Time covering weekend hours!!!

Salary is competitive and commensurate with experience.

Job Type: Full-time

Pay: Non-Exempt, Hourly, $17.00 - $19.00 per hour

Benefits: Health, Dental, Vision, 401(k), Life Insurance, FSA, Holiday, PTO

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