International Sales Operations Specialist

Sand Cloud is a beach lifestyle brand that specializes in beach towels and accessories. Founded on the beaches of San Diego in 2014, Sand Cloud encompasses the beach vibes of Southern California, and aims to serve customers with unique and useful products for everyday use. Our mission has always been to create sustainable products, and also donate a portion of our profits to non-profit organizations that are dedicated to sustainability and marine life preservation.

We have an immediate opening in Sales Operations. We are looking for someone who is passionate and fits our mission of caring about community, our oceans and marine life. The right candidate will have broad and deep experience in Sales Operations including recent experience with EDI, customer compliance, inventory forecasting and allocation, and interacting with sales reps and buyers. This position requires 5+ years’ experience with sales support, bilingual (Spanish) and experience working with foreign distributors. This position is remote and reports to the VP of Sales.

Responsibilities include the following but are not limited to:

● Managing EDI transactions and overseeing retailer compliance requirements in coordination with buyers and warehouse staff to ensure timely delivery of orders and avoiding chargebacks.

● Responsible for allocating inventory among prebooks and at-once orders and notifying retailers/reps of any out-of-stock items and suggesting substitutions.

● Refining and following processes to ensure the timely execution and documentation of orders.

● Assist outside sales team as well as retailers with all order inquiries, returns, credit memos, etc.

● Work closely with the sales team to ensure they have all necessary samples, catalogs, pop, etc.

● Attend and assist at tradeshows and sales related events.

● Execute on a variety of projects and tasks that may be assigned.

● Identify key trends happening within the business, and be proactive in bringing them up so the company can grow, adapt, and continue to improve performance and customer satisfaction.

● Work closely with International distributors to help maximize sales. Responsible for distributing sales material, pre-book deadlines, product details, marketing assets and more.

Qualifications:

● 5+ years’ experience in sales support or customer service required

● Experience working with foreign distributors

● Bilingual (Spanish)

● Extreme attention to detail and accuracy

● Sense of urgency to ensure timelines are met

● Comfortable multi-tasking and staying organized while managing the needs of multiple retailers and sales reps

● Experience with NetSuite and NuOrder preferred but experience with similar ERP and B2B platforms like (Full Circle, SalesPad, RepSpark, etc) acceptable.

● High level of Excel proficiency.

● Excellent written and verbal communication skills

● Self-motivated independent worker

● Ability to be highly successful in a virtual/remote corporate environment

● College Degree preferred

Compensation:

● Salary: $70K - $100K depending on experience[1]

● Health Benefits & Matching 401K

● Paid Holidays

● Paid Time Off

Sand Cloud is an Equal Opportunity Employer. If interested in this position, please submit your resume.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you have experience working in sales with foreign distributors ? Yes or No

Location:

• California (Required)

Work Location: Remote